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  • Report: #433792

Complaint Review: Financial Freedom Members, StartOverToday.com

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  • Submitted: Fri, March 13, 2009
  • Updated: Tue, March 24, 2009

  • Reported By:Wake Forest North Carolina
Financial Freedom Members, StartOverToday.com
3200 Douglas Blvd. Suite 300 Roseville, California U.S.A.

Financial Freedom Members ,Freedom Financial StartOverToday.com Shame on them - Debt negotiation scams Roseville California

*REBUTTAL Owner of company: ALWAYS DOING WHAT IS RIGHT!

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On Mar. 12th, I was contacted by a very friendly telemarketer named Yani promising me she can help reduce by credit card debt. She explained that they would call the credit card company while I was on the phone and see if I qualified for this service. Unfortunately, she caught me in a very weak moment and I stupidly gave her my credit card number (of two of my cards), their expiration dates, and the last four of my social - yea, what an idiot!! Anyway, she made the calls but put me on hold and did not allow me to listen to the call. She then returned and congratulated me that I was eligible for their program to reduce the rate on my cards. She eventually passed me to her supervisor, Jarrell Hendrix, to confirm and record that I wanted to participate in their program.

After some fast talking and quick sales job and several questions later, I found out that they do charge you $999 to do this service. When I said that I wanted to talk to my husband first, he assured me that they would not charge my credit card until they actually started the negotiations with my card company which was scheduled for the next Monday, 3/16 and that I could cancel at any time before then. He even provided me a customer service number to call. But no one answers and you can only leave a message and no one ever calls you back.

I found out that they charged my credit card the $999 immediately that day. So please be aware of these scum bags that take advantage of all of us unemployed struggling debtors in these especially hard times. Shame on them !!! They know you are weak and with some fast talking can get you. They did me and I am no dummy. Well, I guess I am now.

Patricia
Wake Forest, North Carolina
U.S.A.

This report was posted on Ripoff Report on 03/13/2009 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Financial-Freedom-Members-StartOverTodaycom/Roseville-California-95661/Financial-Freedom-Members-Freedom-Financial-StartOverTodaycom-Shame-on-them-Debt-negot-433792. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

ALWAYS DOING WHAT IS RIGHT!

AUTHOR: Sot Management - (U.S.A.)

STARTOVERTODAY is in no way shape or form related to the companies that did this. We have spoke with Patricia and clarified that we have no relationship of any sort with any of the companies that harmed her. We are assisting Patricia with her fraud case and have contacted the local police department, FBI and have reported the fraud to Google and Go daddy. STARTOVERTODAY is a reputable company that has helped thousands of clients over the past 7 years and continues to focus on helping clients get out of debt. It is horrible that criminals would attempt to defraud a client using our good name and reputation...remember that any reputable company will never ask for any expiration dates or codes off of the back of a card to assist you.
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