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  • Report: #416407

Complaint Review: Findyourdiet.com, UNITEDTEL, ACAI Berry

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  • Submitted: Mon, January 26, 2009
  • Updated: Mon, January 31, 2011

  • Reported By:Omaha Nebraska
Findyourdiet.com, UNITEDTEL, ACAI Berry
findyourdiet.com Internet U.S.A.

Findyourdiet.com, UNITEDTELfindyourdiet.com, UNITEDTEL, ACAI Berry Charged me for product and/or service I did not order. Internet

*UPDATE Employee: Customer Support

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I received my Quest phone bill today and found a $14.95 charge "billed on behalf of UNITEDTEL" for a January 19 transaction I didn't make with findyourdiet.com.

This is reminiscent of two charges in December, 2008, on my VISA account for containers of ACAI berry capsules, each for $87.13. I had ordered a free sample, agreeing to pay $3.95 in shipping and handling. I cannot give you their address, because ACAI berry ads are ubiquitous, and their address did not appear on my VISA bill. Each charge, however, was accompanied by a phone number, but nobody ever answered at either of the phone numbers; a recording at each number told me that their voice mailbox was full. I had to close my account to stop their charging me.

The representatives at VISA who helped me said that they have had numerous complaints from people who had not ordered but were charged for ACAI berry capsules.

Marf
Omaha, Nebraska
U.S.A.

This report was posted on Ripoff Report on 01/26/2009 02:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Findyourdietcom-UNITEDTEL-ACAI-Berry/internet/Findyourdietcom-UNITEDTELfindyourdietcom-UNITEDTEL-ACAI-Berry-Charged-me-for-product-416407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Support

AUTHOR: Customer Support - (USA)

We are very sorry to hear about your experience. Please be aware that we at FindYourDiet take customer satisfaction very seriously and would like the opportunity to address any concerns you may have. You can contact us toll-free at 1-877-391-3161 or by email at customersupport at billinghelpnow dot com sothat we may resolve your inquiry.

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