• Report: #410604

Complaint Review: Findyourdiet.com

  • Submitted: Sat, January 10, 2009
  • Updated: Mon, January 31, 2011

  • Reported By:las vegas Nevada
Findyourdiet.com
www.findyourdiet.com Internet U.S.A.

Findyourdiet.com Billed the Elderly(83) on our phone bill for a site we never visited. For two months until a relative looked at the bill. Internet

*UPDATE Employee: Customer Support

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We found a item from findyourdiet.com for $14.95 on the Dec and Jan Phone Bill. We didn't even visit it with a popup as far as we can remember. It could
have gone on for mouths if the relatives hadn't noticed. Why do the Phone companies allow them to bypass your Credit Cards like that? The Phone company Fraud lady said we would get a partial refund? I was afraid to check the site out.

Jennie
las vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 01/10/2009 08:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Findyourdietcom/internet/Findyourdietcom-Billed-the-Elderly83-on-our-phone-bill-for-a-site-we-never-visited-For-410604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Customer Support

AUTHOR: Customer Support - (USA)

We are very sorry to hear about your experience. Please be aware that we at FindYourDiet take customer satisfaction very seriously and would like the opportunity to address any concerns you may have. You can contact us toll-free at 1-877-391-3161 or by email at customersupport at billinghelpnow dot com sothat we may resolve your inquiry.

Sincerely,

Customer Support

FindYourDiet




 

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