• Report: #988512

Complaint Review: Fine Food and Wine Cruise

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  • Submitted: Sat, December 29, 2012
  • Updated: Sat, December 29, 2012

  • Reported By: Paul — White Plains New York United States of America
Fine Food and Wine Cruise
2960 Pharr Ct South Suite 8 South Atlanta, Georgia United States of America

Fine Food and Wine Cruise Cancellation without Refund Atlanta Georgia

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In April, 2012, my wife and I booked a Mediterranean cruise through the aforementioned company.  The cruise was hosted by the Merry Edwards Winery and on the Windstar Line. On December 19, 2012, I was first notified by the Merry Edwards Winery and then by a Mr. Jonathan Baltuch, President of  FineFoodandWineCruise.com, that due to a contract dispute between FineFoodandWineCruise.com and Windstar the cruise was cancelled.

The total cost of the cruise was $8,720.00 which included travel insurance and port fees.  On April 17, 2012, I made an
initial deposit of $2,950.00.  A second deposit totaling $2,500.00 was made on August 27, 2012.  In addition, I incurred costs related to the trip of $2,786.60 in airfare and $2,061.60 in lodging.  Consequently I have paid out $10,298.20 of which I have recovered only $1,415.00. To date I have $8,883.20 that has yet to be refunded. 

Attempts to contact FineFoodandWineCruise.com and have my money returned have been unsuccessful.  I am in the process of filing a claim with Travel Guard (the travel insurance company through which the trip insurance was purchased), but have been advised that this type of trip cancellation is not covered.

This report was posted on Ripoff Report on 12/29/2012 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fine-Food-and-Wine-Cruise/Atlanta-Georgia-30305/Fine-Food-and-Wine-Cruise-Cancellation-without-Refund-Atlanta-Georgia-988512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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