- Report: #700041
Report - Rebuttal - Arbitrate
Complaint Review: Fine Food and Wine Cruise
Fine Food and Wine Cruise2960 Pharr Ct. South NW #85 Atlanta, Georgia United States of America
Fine Food and Wine Cruise, Theft, Did Not Return Deposit for Cruise Atlanta, Georgia
*Consumer Comment: Jonathan is a liar
*Consumer Comment: Hey Jonathan!
*Consumer Comment: Don't blame Tobin James
*REBUTTAL Owner of company: SCAM SCAM SCAM
*Author of original report: Resolution of Dispute and Refund of Deposit
*Author of original report: Satisfaction sure, but proper order wasnt in place...
*General Comment: not reading
*Consumer Comment: No issues with Fine Food & Wine Cruises, A Satisfied Customer
*Consumer Comment: A Satisfied Customer
*Consumer Comment: No problems with Fine Food & Wine Cruise
*Author of original report: Post Scrips
*Author of original report: Not a false claim...
*REBUTTAL Owner of company: This complaint is totally false (slanderous)
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Following this cancellation we asked for the return of our deposit from Fine Food and Wine. The company then directed us to their web site that we had never visited. On this site they noted that they had a cancellation policy stating that they would not return our deposit monies before the cabin had been resold!
This refund policy was not noticed to us at the time of reservation. Basically they have stolen our money for the entire period from our cancellation in March until this very day. We have still not been given our money and the cruise has now sailed and returned.
This company is not ethical and will do anything to keep monies that are not theirs. That is called stealing. Do not do business with this company, they are not ethical and they will steal from you or your clients too. Find another company that has the ability to provide ethical customer service and real quality. To date we have received noting either in the form of the entertainment of a cruise or financial remuneration for our deposit. Class and dedication to service are foreign to this company. Run from Fine Food and Wine if you can. They are cheats, liars and thieves.
This report was posted on Ripoff Report on 02/25/2011 06:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fine-Food-and-Wine-Cruise/Atlanta-Georgia-30305/Fine-Food-and-Wine-Cruise-Theft-Did-Not-Return-Deposit-for-Cruise-Atlanta-Georgia-700041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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