- Report: #1062481
Report - Rebuttal - Arbitrate
Complaint Review: Fingerhut, Saint Cloud, MN
Fingerhut, Saint Cloud, MN6250 Ridgewood Rd Saint Cloud, Minnesota USA
Fingerhut, Saint Cloud, MN They sent me a shipping lable to return merchandise and know they are charging me $145.00 for returning the item. The item cost about that amount when ordered! They did confirm receiving the item and know they sent me to collection bureau. Saint Cloud Minnesota
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Fingerhut makes a lot of claims about customer services helping with any issue that may come up, but that is false advertisment. I ordered a inversion table and needed to send it back.
I called to request a shipping lable for the table to be sent back and they sent it to me. Then they sent a bill for the table. I called them to see if they received it and they confirmed that they did receive the table.
They then sent me a bill for $145.00 which I refused to pay.They refuse to drop the charges.They then turned me into a collection agency.
If they intended to charge me for return shipping they should have told me when I called that I was responsiable for sending the table back myself. But to charge me $145.00 is outrages. The table cost about that amount!
This report was posted on Ripoff Report on 06/27/2013 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fingerhut-Saint-Cloud-MN/Saint-Cloud-Minnesota-56303/Fingerhut-Saint-Cloud-MN-They-sent-me-a-shipping-lable-to-return-merchandise-and-know-1062481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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