- Report: #112572
Report - Rebuttal - Arbitrate
Complaint Review: Fingerhut
FingerhutMcleland Rd St Cloud, Minnesota U.S.A.
Fingerhut would not change my address, sent no mail and charged off account. Rip-off! St Cloud Minnesota
*UPDATE EX-employee responds: Phone numbers
*Consumer Suggestion: I FEEL YOUR PAIN
*Consumer Comment: jefferons capital systems, LLC.
*Consumer Suggestion: phone numbers jefferson capital
*REBUTTAL Individual responds: Jefferson Capital System on my credit also
*Consumer Suggestion: I found out how to get a hold of Jefferson Capital Systems
*Consumer Suggestion: Join me in my boat
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I tried to call them again and again but of course this time i did not have a 15 digit account number to enter in their automated service because i had not recieved a bill in several months. The automated service does not even give a chance to speak to anyone it just tells you to call back when you have your account number. I have tried to call several times and several different numbers to try and get my account number but none have worked.
I have since moved again and have gotten married and recently checked my credit report which shows that fingerhut has sold my account to a collection agency called Jefferson Capital Systems LLC. The credit bureau did not have any phone numbers to contact Jefferson capital and of course i have recieved no mail whatsoever from them or even notifying me of the collection activity. I have looked everywhere on the internet for a phone listing for this company and have had no luck. I have even written to fingerhut and had no reply. I want to pay this account but find it hard when i cant even talk to anyone about it, and i have no idea where to send payment to.
If there is anyone out there who may have a phone number for Jefferson Capital please let me know. I think it is bad business not to respond to customers about their account when they are trying to do the right thing. I have tried every way you can imagine to try and contact these people so i can get my address finally corrected and pay them. I dont know what else to do but i have to pay this and get it off my credit.
This report was posted on Ripoff Report on 10/12/2004 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fingerhut/St-Cloud-Minnesota/Fingerhut-would-not-change-my-address-sent-no-mail-and-charged-off-account-Rip-off-St-C-112572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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