Complaint Review: Fingerhut - Internet Internet
- Fingerhut Internet United States of America
- Phone: 1-800-208-2500
- Web: http://www.fingerhut.com
- Category: Financial Services
Fingerhut Fraud Internet, Internet
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In Oct 2011, I was reveiwing my credit report and seen Fingerhut made an inquire on my credit rating. I contacted their customer service and inquired about it since I did not apply for credit nor did I authorize anyone to do so.
They informed me that an account was opened up, an order placed and received and there was a balance due on the account. Again I told them I did not do this. They told me that they were sending out an affadavid and I would have to sign it and send it back. They said this would then go to the Fraud Department and they would be in contact.
In the meantime, I filed a police report with the local police on this and was given a case number. I made a copy of the police report and when I received the Affadavid, I sent both back to Finger Hut.
On November 21, 2011, after not hearing from Fingerhut, I followed up with the local Police department. The LT told me that she has made numerous inquiries to Fingerhut, trying to get ahold of their fraud department, since the County Attorney needs additional information to pursue further. But the Police have been getting the run around from them and can not seem to get ahold of their fraud department. I tried today to get in touch and again I was given one number after another, with no phone call back or any information given.
How can a company open an account without verifying the identity, address, and other information. In Oct when I called, the sales rep even said that my address that showed up on the Social security site did not match the address given on the account.
They do not care.
This report was posted on Ripoff Report on 11/21/2011 05:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fingerhut/internet/fingerhut-fraud-internet-internet-800570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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