- Report: #1146047
Report - Rebuttal - Arbitrate
Complaint Review: FinnAir
FinnAir When I cancelled a flight, FinnAir kept my ticket money without either a refund or credit on another flight Helsinki, Finland Nationwide
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I purchased two airflight tickets with FinnAir from the US to Moscow, Russia. During the Russian invasion of Ukraine, I decided it would be unsafe to be in Moscow during a time of international conflict so I cancelled the flights. When it came to getting my money back they wouldn't give me anything because it was nonrefundable. When I asked for credit for another flight, they refused because the ticket was cancelled. So the net result is they have a couple thousand dollars and I have absolutely nothing to show for my payment to them.
This report was posted on Ripoff Report on 05/12/2014 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/FinnAir/nationwide/FinnAir-When-I-cancelled-a-flight-FinnAir-kept-my-ticket-money-without-either-a-refund-o-1146047. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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