ED Magedson – Founder
Firefly Rental Car (Hertz)Madrid, Milan, Select State/Province Spain
Firefly Rental Car (Hertz) Double billing and 'mystery' credit card billing - Firefly Europe Madrid, Milan Spain, Italy
Rented from Firefly 2 separate times -- Milan and Barcelona. Milan office double-billed me and had to resolve dispute with credit card company. Resolved after 5 months without being able to contact Milan office. 2 months later received OTHER mystery charge on credit card from Milan. Currently in dispute with credit card company.
Rented from Barcelona airport 3 months ago and have yet to receive my fuel refund. They also charge an additional 'fuel assistance fee' which the assistant there readily admitted was a scam. I strongly recommend NOT using this company in Europe. Not sure about American offices, but here in Europe they've been a nightmare.
This report was posted on Ripoff Report on 06/07/2014 07:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Firefly-Rental-Car-Hertz/Madrid-Milan-Select-StateProvince/Firefly-Rental-Car-Hertz-Double-billing-and-mystery-credit-card-billing-Firefly-Eur-1152858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.