- Report: #824255
Complaint Review: Firehouse Subs
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| Firehouse Subs 2401 East Bay Drive, Suite B,
Largo, Florida United States of America |
|
Firehouse Subs In my opinion I was a victim of discrimination and harrassment Largo, Florida
*Consumer Comment: Disgusting!
*Consumer Comment: Glad to know I'm not alone
*Consumer Comment: Wrong
*Author of original report: Right back at ya--
*Consumer Comment: Okay I did read your original post
*Consumer Comment: Give it up
*Author of original report: Steve, Stacey and the other guy's future
*Consumer Comment: whoops
*Consumer Comment: Really???
*Author of original report: My Complaint is simply about "harrassment," "discrimination," and "being singled out."
*Author of original report: Steve you are so wrong. Who's payroll are you guys on?
*Consumer Comment: Subway discriminates against Jews
*Consumer Comment: Get over yourself
*Consumer Comment: What is "disgusting" is your ignorance of history
*Author of original report: The "Rosa Parks rebuttal" was uncalled for. Who's payroll is the writer on?
*Author of original report: I'm not being ridiculous
*Consumer Comment: Wow, you are this generation's Rosa Parks!
*Consumer Suggestion: Seriously?
Does your business have a bad reputation?
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Corporate Advocacy Program™
After going to this Firehouse Subs in Largo, Florida for years, I was asked for I.D. when I wanted to use my credit card to pay for our food purchase. This is the first time I have ever been asked for I.D. for a credit card purchase at a restaurant! I watched other customers order and pay with their credit cards. None were asked for their I.D.'s I asked to talk with the manager. The manager turned out to be the woman employee who asked for my I.D. I questioned why I was the only customer asked for I.D. and she stated that "she will have to get on the other employees to ask for I.D. because it was company policy." She went on to say that they were supposed to check I.D. because of "credit card fraud risk." It seemed clear to me that this employee was simply discriminating against me. You see I had trouble hearing her and understanding her when she was taking my order. As a result I politely asked her to repeat what she was saying. I think she "copped an attitude" as a result. Also, I did not recognize any of the employees who were working there. When we entered the place they did not do their usual "Welcome to Firehouse" greeting--just silence. I will not go to Firehouse Subs again.
This report was posted on Ripoff Report on 01/17/2012 08:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Firehouse-Subs/Largo-Florida-33771/Firehouse-Subs-In-my-opinion-I-was-a-victim-of-discrimination-and-harrassment-Largo-Flor-824255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Disgusting!
AUTHOR: Inspector - (USA)
SUBMITTED: Wednesday, February 01, 2012
POSTED: Wednesday, February 01, 2012
I find it disgusting that someone can whine about what they THINK is discrimination. What did you think you would get from this, a free sub?
Steve-Love your MLK speech!
Steve-Love your MLK speech!
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What's this? #2 Consumer Comment
Glad to know I'm not alone
AUTHOR: Anonymous - (USA)
SUBMITTED: Wednesday, February 01, 2012
POSTED: Wednesday, February 01, 2012
in thinking this is ridiculous. Honestly.. how is it a rip off? How are you being scammed?
And I wouldn't expect a response.. so what, they follow company policy? Shame on them! I got IDed in Walmart 2 or 3 times when I shop there quite often... it's a surprise to be asked now days, but I never throw a fit.. or sometimes I'll joke about it. It's just.. if you have nothing to hide, then why act so butthurt? Just show the ID, enjoy the sub, and move on with your life. It's not like they took your fingerprints and ran a background check before serving you.
And I wouldn't expect a response.. so what, they follow company policy? Shame on them! I got IDed in Walmart 2 or 3 times when I shop there quite often... it's a surprise to be asked now days, but I never throw a fit.. or sometimes I'll joke about it. It's just.. if you have nothing to hide, then why act so butthurt? Just show the ID, enjoy the sub, and move on with your life. It's not like they took your fingerprints and ran a background check before serving you.
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What's this? #3 Consumer Comment
Wrong
AUTHOR: Ashley - (U.S.A.)
SUBMITTED: Wednesday, February 01, 2012
POSTED: Wednesday, February 01, 2012
None of these responders work for a reputation mangement company. I"ve frequented this site for years now and have seen these people respond to thousands of reports all across the spectrum of buisness types. Who are they? People interested in making sure that bogus complaints, like yours, get disputed on this site. You "feel" discriminated, but all they did was ask you for your ID for a credit card purchase. That would be standard procedure for taking a credit card. I would be glad they looked at yours and be worried about the other customers.
No, I dont work for firehouse subs. I don't work for any reputation management company. I work for a small manufacturing company in the midwest that has nothing to do with this report.
No, I dont work for firehouse subs. I don't work for any reputation management company. I work for a small manufacturing company in the midwest that has nothing to do with this report.
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What's this? #4 Author of original report
Right back at ya--
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Tuesday, January 31, 2012
POSTED: Tuesday, January 31, 2012 The people who are so zealously and abusively attacking my complaint are not responding to my question "Who's payroll are you on." An average person who would read my consumer complaint and concern--if they disagreed would have just said so without the attack/abuse and "teaming up." They are also ignoring that I reported that I was the only customer asked for I.D.
I think the following text from Ripoff home page describes the people who are "rebutting" my complaint report:
Reputation Management the new digital extortion Are you thinking about hiring a Reputation Management Company or an SEO company to help repair your reputation or hide negative complaints? WARNING! Hiring an SEO company might seem like a good idea, but you might be making a huge mistake victims claim threats, extortion, and much worse. Is there a negative complaint about you on the Internet? Paying Reputation management companies can make a bad problem much worse. Internet, Nationwide
*Consumer Comment: we support ed!
I think the following text from Ripoff home page describes the people who are "rebutting" my complaint report:
Reputation Management the new digital extortion Are you thinking about hiring a Reputation Management Company or an SEO company to help repair your reputation or hide negative complaints? WARNING! Hiring an SEO company might seem like a good idea, but you might be making a huge mistake victims claim threats, extortion, and much worse. Is there a negative complaint about you on the Internet? Paying Reputation management companies can make a bad problem much worse. Internet, Nationwide
*Consumer Comment: we support ed!
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What's this? #5 Consumer Comment
Okay I did read your original post
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Tuesday, January 31, 2012
POSTED: Tuesday, January 31, 2012 I believe in treating people kindly and using common sense in business
- Wouldn't it be "common sense" to verify the ID of the person using the credit card?
If you read my initial complaint you'll see that I never raise race, religion, or any "political cause" as having anything to do with my grievance with Firehouse Sub.
- Well your right..in looking at your original report you didn't mention anything about race, religion, or political cause. You felt "discriminated" against because you couldn't hear her and had to have her repeat herself. So I guess you must be deaf and claiming that she discriminates against people who are deaf.
That is what you are saying right? If not then I guess you are not deaf so tell us then exactly what is the discrimination you are claiming. But remember it can't have anything to do with race, religion or political cause. Because if you say it was you will then have to admit that the other posters were right and had you "pegged" from the beginning.
- Wouldn't it be "common sense" to verify the ID of the person using the credit card?
If you read my initial complaint you'll see that I never raise race, religion, or any "political cause" as having anything to do with my grievance with Firehouse Sub.
- Well your right..in looking at your original report you didn't mention anything about race, religion, or political cause. You felt "discriminated" against because you couldn't hear her and had to have her repeat herself. So I guess you must be deaf and claiming that she discriminates against people who are deaf.
That is what you are saying right? If not then I guess you are not deaf so tell us then exactly what is the discrimination you are claiming. But remember it can't have anything to do with race, religion or political cause. Because if you say it was you will then have to admit that the other posters were right and had you "pegged" from the beginning.
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What's this? #6 Consumer Comment
Give it up
AUTHOR: Steve - (USA)
SUBMITTED: Tuesday, January 31, 2012
POSTED: Tuesday, January 31, 2012
Your complaint was ridiculous, and you now realize your complaint was ridiculous. The more you try to defend it, the more ridiculous you look.
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What's this? #7 Author of original report
Steve, Stacey and the other guy's future
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Tuesday, January 31, 2012
POSTED: Tuesday, January 31, 2012 Given how hostile, mean spirited and superficial Steve, Stacey and the other guy seem to be in response to my report about mistreatment at a Firehouse Subs restaurant, perhaps they should all get jobs at Firehouse Subs?! No, wait, they probably already work at Firehouse Subs!!
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What's this? #8 Consumer Comment
whoops
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Monday, January 30, 2012
POSTED: Monday, January 30, 2012
sorry typo - bought is what I meant.
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What's this? #9 Consumer Comment
Really???
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Monday, January 30, 2012
POSTED: Monday, January 30, 2012
Humm maybe I should file a report against Kroger for asking for my ID when I bough beer - I am old and I find that discriminatory because they had the gall to ask for my ID. Sounds like age discrimination to me - That is how stupid your report sounds.
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What's this? #10 Author of original report
My Complaint is simply about "harrassment," "discrimination," and "being singled out."
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Monday, January 30, 2012
POSTED: Monday, January 30, 2012
Steve and the other shameful, hostile soul who are mouthing off about my complaint are using words like "racism," "Jews" and "Nazis." They are demeaning me for having a complaint about "being treated differently and unfairly at Firehouse Subs." If you read my initial complaint you'll see that I never raise race, religion, or any "political cause" as having anything to do with my grievance with Firehouse Sub.
The two people who are writing the rebuttals seem to have a hidden agenda. In my opinion they wish to lower the discussion from that of a complaint about rude and unfair treatment at a restaurant to a "skin head" shouting match. Well, I'm not a skin head. I believe in treating people kindly and using common sense in business.
The two people who are writing the rebuttals seem to have a hidden agenda. In my opinion they wish to lower the discussion from that of a complaint about rude and unfair treatment at a restaurant to a "skin head" shouting match. Well, I'm not a skin head. I believe in treating people kindly and using common sense in business.
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What's this? #11 Author of original report
Steve you are so wrong. Who's payroll are you guys on?
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Monday, January 30, 2012
POSTED: Monday, January 30, 2012
History demonstrates that the serious bigotry and persecutions throughout the world start with more subtle "singling out" of individuals and groups. The "justification" that is used is often "that it is for the greater good," and "to protect everyone." Regarding "paranoia"--Throughout history those who voice concern about discrimination--being singled out--are oftened dismissed as paranoid, stupid or "trouble makers."
As to my point about new staff and no greeting--my point was that Firehouse Subs in my area certainly are not as friendly or enjoyable as they used to be. I don't think they are holding onto their employees--perhaps a sign of management problems.
Also, I disagree about the food being great--not as good as it used to be and way overpriced now.
As to my point about new staff and no greeting--my point was that Firehouse Subs in my area certainly are not as friendly or enjoyable as they used to be. I don't think they are holding onto their employees--perhaps a sign of management problems.
Also, I disagree about the food being great--not as good as it used to be and way overpriced now.
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What's this? #12 Consumer Comment
Subway discriminates against Jews
AUTHOR: Steve - (USA)
SUBMITTED: Monday, January 30, 2012
POSTED: Monday, January 30, 2012
I once went there, and they put the wrong kind of cheese on my sub, and I am Jewish. So basically, they are NAZIS!!!!
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What's this? #13 Consumer Comment
Get over yourself
AUTHOR: coast - (USA)
SUBMITTED: Sunday, January 29, 2012
POSTED: Sunday, January 29, 2012
"I will not go to Firehouse Subs again."
Firehouse makes great subs. You are cheating yourself due to your paranoia.
If you continue to go through life with that attitude you will only hurt your own quality of life and do the same to those around you. I always display my ID cheerfully when I'm asked for it when using a credit card because I appreciate the fact that they want to be sure it's not a stolen card.
Firehouse makes great subs. You are cheating yourself due to your paranoia.
If you continue to go through life with that attitude you will only hurt your own quality of life and do the same to those around you. I always display my ID cheerfully when I'm asked for it when using a credit card because I appreciate the fact that they want to be sure it's not a stolen card.
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What's this? #14 Consumer Comment
What is "disgusting" is your ignorance of history
AUTHOR: Steve - (USA)
SUBMITTED: Sunday, January 29, 2012
POSTED: Sunday, January 29, 2012
For you to call the requirement to show your ID "racism" when so many have suffered REAL racism is offensive. Maybe you should crack open a book and see what blacks had to go through in America's history. Here is a hint - it is a little more serious than not being greeted warmly at a sub shop.
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What's this? #15 Author of original report
The "Rosa Parks rebuttal" was uncalled for. Who's payroll is the writer on?
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Sunday, January 29, 2012
POSTED: Sunday, January 29, 2012
The sarcasm aimed at civil rights actions and the MLK, Jr. speach voiced by the "Steve" is disgusting!
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What's this? #16 Author of original report
I'm not being ridiculous
AUTHOR: Zenboy - (United States of America)
SUBMITTED: Sunday, January 29, 2012
POSTED: Sunday, January 29, 2012No one likes to be a "target!" I would not have had a problem with Firehouse staff asking for I.D. if it really was a consistant policy--not just aimed at an individual whom the clerk "didn't like his looks." Also, I filed a complaint with Firehouse on their website, and ask for their feedback. They never responded nor contacted me. Their website indicates they want feedback and ask for contact info so they can follow-up--but they didn't follow-up.
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What's this? #17 Consumer Comment
Wow, you are this generation's Rosa Parks!
AUTHOR: Steve - (USA)
SUBMITTED: Sunday, January 29, 2012
POSTED: Saturday, January 28, 2012
I feel your suffering, having to show ID.
I HAVE A DREAM that someday blacks and whites together can use a credit card without showing ID.
I HAVE A DREAM that a day will come when people can recognize EVERY employee at Firehouse Subs.
I HAVE A DREAM that our children will see a future where they will ALWAYS get a a "Welcome to Firehouse" greeting, instead of being oppressed with a wall of silence.
FREE AT LAST, FREE AT LAST, GOD ALMIGHTY WE WILL GET FREE FIREHOUSE SUBS AT LAST!!
I HAVE A DREAM that someday blacks and whites together can use a credit card without showing ID.
I HAVE A DREAM that a day will come when people can recognize EVERY employee at Firehouse Subs.
I HAVE A DREAM that our children will see a future where they will ALWAYS get a a "Welcome to Firehouse" greeting, instead of being oppressed with a wall of silence.
FREE AT LAST, FREE AT LAST, GOD ALMIGHTY WE WILL GET FREE FIREHOUSE SUBS AT LAST!!
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What's this? #18 Consumer Suggestion
Seriously?
AUTHOR: Anonymous - (USA)
SUBMITTED: Saturday, January 28, 2012
POSTED: Saturday, January 28, 2012
You're being ridiculous. It is almost every company's policy to ID with a credit purchase, but few employees actually do it. I know because I have cashiered for a lot of companies.
You're really going to complain over this? Because someone actually did their job? I appreciate when I get IDed.
How are you going to feel when someone steals your wallet and goes on a shopping spree with your card signing your name? You'll be pissed nobody asked for ID. Seriously? Lol
Maybe she was irked with you not hearing her and she wanted to be a pain and make you take out your ID. So what? If you're not hiding anything, what's the problem? Be angry with the thieves that have lead us to have to require ID for security versus the people who try to protect you.
You're really going to complain over this? Because someone actually did their job? I appreciate when I get IDed.
How are you going to feel when someone steals your wallet and goes on a shopping spree with your card signing your name? You'll be pissed nobody asked for ID. Seriously? Lol
Maybe she was irked with you not hearing her and she wanted to be a pain and make you take out your ID. So what? If you're not hiding anything, what's the problem? Be angry with the thieves that have lead us to have to require ID for security versus the people who try to protect you.
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