- Report: #551064
Report - Rebuttal - Arbitrate
Complaint Review: Firestone Complete Auto Care
Firestone Complete Auto Care1200 Larkin Street San Francisco, California United States of America
Firestone Complete Auto Care Overcharged for Parst and Services Despite Not Fixing the Problem San Francisco, California
*Author of original report: Firestone of San Francisco Deserves your Business
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I brought my vehicle in for a scheduled maintenance (75,000mi). i was called my the service rep and told of an issue with my oil pressure sending unit. He said that it was "hanging on"- not securely attached. I told him to replace the unit (averages $40 at automotive stores)- he said he could replace it for $99 total. I said OK. I go to pickup my vehicle and paid without intently looking at the invoice of services done. I was charged for two pressure switches ($200). i called back promptly and spoke to the rep who told me that the second charge was for labor. $100 labor just doesnt seem right and the invoice does not say labor- it quotes for two switches. After all that I notice that my oil pressure gauge isnt working- the needle is completely off the chart- so i called the rep once more and he said that they "failed to reset" the switch.
This report was posted on Ripoff Report on 01/07/2010 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone-Complete-Auto-Care/San-Francisco-California-94109/Firestone-Complete-Auto-Care-Overcharged-for-Parst-and-Services-Despite-Not-Fixing-the-Pr-551064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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