- Report: #980657
Report - Rebuttal - Arbitrate
Complaint Review: Firestone Complete Auto Care
Firestone Complete Auto Care11021 Larimore Rd saint Louis, Missouri United States of America
Firestone Complete Auto Care Unnecessary auto repairs totaling $1,258.00 saint Louis, Missouri
*UPDATE Employee: Firestone Corporate
*Consumer Comment: Resolution
As for the other worked needed to pass inspection. The oil issue is a total joke. I drove the car to the shop, if there was no oil, I believe the engine would be damaged. Not to mention there was no service engine light on stating oil was low. The vehicle did wind up being a little over a quart low. Not enough to say there was no oil in the car!
The exhaust, well I took the car right up to Meineke at my daughters insistence. I showed Meineke service manager the bill and print out of the exhaust leaks Firestone had given me. He was pretty explained that Firestone does not have the equipment to repair exhaust like they do and would have to charge more. Yet he was quite surprised to see how much I was going to be charged. Meineke having every opportunity to rip me off with seeing what Firestone wanted to charge me for, came back and said the total to repair my exhaust was $40. A small leak was found that was easily repairable.
I put in a quart of oil $5.00 and Mieneke repair being $40 total $45 in repairs. Firestone suggested repair exhaust 1,030.53 - oil change 132.88 total 1,163.41 in repairs.
Mike the manager with Larimore, Rd. Firestone called today. He said that they suggested I take my car elsewhere. NOT TRUE! I told them I was taking it somewhere else. The fact that it was stated that my car had NO oil was barely discussed.
Is there other options I want to make sure that this resolved.
This report was posted on Ripoff Report on 12/11/2012 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone-Complete-Auto-Care/saint-Louis-Missouri-63138/Firestone-Complete-Auto-Care-Unnecessary-auto-repairs-totaling-125800-saint-Louis-Mis-980657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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