- Report: #415634
Report - Rebuttal - Arbitrate
Complaint Review: Firestone Credit First NA ,CFNA
Firestone Credit First NA ,CFNAPO Box 81344 Cleveland, Ohio U.S.A.
Firestone Credit First NA ,CFNA FIRESTONE CFNA CREDIT CARD A SCAM!!!! Cleveleand, Ohio
*Consumer Comment: HAVING THIS CARD CAN ACTUALLY HURT YOUR CREDIT.
I've NEVER had problems with service, management or products with Rio Rancho Southern Blvd. Firestone.
The Firestone CFNA credit card is the culprit. I went in for service 12/12/08, wanting to pay my 11/20/08 bill($137.58). Was told (asked the manager to call about when outstanding balance was sent out) invoice would be sent shortly. I couldn't pay at the store by check....either cash or money order. I opted to wait until invoice came in the mail.
Invoice was closing date 12/13/09 postmarked 12/19/08, received the bill 12/24/08. I paid the bill IN FULL 1/15/09($137.58), processed on January 25, 2009 and received another statement with $10.00 Past Due + $4.54 finance charge at the top of invoice. Below the SAME invoice, it's NOW noted I owe $25.00 late fee.
Called the manager Brandon at Firestone to let him know I was not happy with recent gouging of credit card. He said they are not affiliated with the charge card and the service center.
THE SCAM:the late mailing(postmark) vs. the closing date. Then reading the late fee at the top of invoice states $10.00, then below, $25.00. PRICE GOUGING!!!!
I am paying the amount owed, but will NEVER USE THE CARD AGAIN.
CONSUMERS BEWARE: FIRESTONE CFNA IS A SCAM!!!!
Jemez Pueblo, New Mexico
This report was posted on Ripoff Report on 01/24/2009 09:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone-Credit-First-NA-CFNA/Cleveland-Ohio-44188/Firestone-Credit-First-NA-CFNA-FIRESTONE-CFNA-CREDIT-CARD-A-SCAM-Cleveleand-Ohio-415634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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