- Report: #794913
Report - Rebuttal - Arbitrate
Complaint Review: Firestone Credit First
Firestone Credit FirstInternet United States of America
Firestone Credit First Scam They Lost Online Bank payment and I get charged $75 in late fees and interest. Internet
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Their own words: We do not show receipt of your payment that you have advised was sent by your bank. As previously advised, we need for your bank to send us tracking information that the payment was received by our company. Banks send this type of information daily and your bank will know what needs to be sent for us to locate a payment sent that has not posted to your account so that we may locate the missing item. The attachments that you sent with your message does
not help us to locate a missing payment.
They accepted every payment up until when I wanted to pay it off. Now they have lost that payment twice! They said I can pay it online but won't waive the late fees until I send them proof they received it (which is impossible since they lost it) OR proof of payment on the Bank's letterhead (which Chase does not do). PLEASE PLEASE DO NOT BUY FIRESTONE PRODUCTS
This report was posted on Ripoff Report on 11/03/2011 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone-Credit-First/internet/Firestone-Credit-First-Scam-They-Lost-Online-Bank-payment-and-I-get-charged-75-in-late-f-794913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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