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  • Report: #1057667

Complaint Review: Firestone

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  • Submitted: Sun, June 09, 2013
  • Updated: Sun, June 09, 2013

  • Reported By: crewzin — Levittown Pennsylvania
Firestone
PO box 6397 Bloomingdale, Illinois USA

Firestone false Advertising (free installation) Bloomingdale Illinois

*Author of original report: your kidding

*Consumer Comment: Balance is not install

*Author of original report: my poor spelling

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 Purchased 4 times  from thius company. The tires are ok. My problem is their advertised Free Instillation. First I had an appointment to get them put on  Took them Two (2) hours. Then I got the bill which includen $56.60  for LABOR. Duh what was freee here. Looked fiurthe   $39.60 for balancing.Guess thats not part of the install!!. Then when i e-mailed Firestone   I was called back by the shop who could not tell me what exactly Installation meant   noir could he  advise me e=what ythe extra $16.00 labor was for. Guess Installation is picking thee tires off the floor and tightning the lug nuts., Total False Advertising. AQll they offered me was a couple oil changes n ot even clkopse   they would only charge mne for the oil and filter  what was free.

William

Levittown Pennsylvania


This report was posted on Ripoff Report on 06/09/2013 06:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone/Bloomingdale-Illinois-60108/Firestone-false-Advertising-free-installation-Bloomingdale-Illinois-1057667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

your kidding

AUTHOR: crewzin - ()

 Then $60.00 for balancing That Sir is a total ripoff

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#2 Consumer Comment

Balance is not install

AUTHOR: Consumer Craig - ()

Is this the first set of tires you've ever purchased??? "Installation" means "putting a tire on a rim and putting the rim back on the car."  I've bought tires from 4 different companies over the years.  Every one of them offers free install, and not one of them includes balancing as part of the install package without charging.

 

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#3 Author of original report

my poor spelling

AUTHOR: crewzin - ()

 I purchased 4 Tires  not 4 times  sorry, had to shoot the typist

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