- Report: #223228
Report - Rebuttal - Arbitrate
Complaint Review: Firestone
Firestone9501 Arlington Expy Jacksonville, Florida U.S.A.
Firestone Complete Auto Care This company has given me poor service for a 2nd time! Ripoff Jacksonville Florida
*Consumer Comment: Take it somewhere else
*Consumer Comment: You got what you initially agreed to.
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I had to tow my car a second time back to Firestone. The following morning 11/28/06 I contacted the repair shop again and at that time they advised my car needed another diagnostic check for an additional $150.00. I asked why I would have to pay for another diagnostic test if I'd already paid for one and the car was never repaired properly. Since Tuesday my father has been in contact with their corporate offices and I have contacted Ken Amaro the consumer advocate form a local News show.
I want my money back or my car repaired. In addition I feel like I should be compensated for the 2nd tow I had to use.
I am a single mother who works and attends school. My funds are very limited.
Can you please advise me of my rights in this matter?
This report was posted on Ripoff Report on 12/01/2006 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Firestone/Jacksonville-Florida-32225/Firestone-Complete-Auto-Care-This-company-has-given-me-poor-service-for-a-2nd-time-Ripoff-223228. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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