• Report: #361852

Complaint Review: First American Home Buyers Protection Corp. - First American Home Warranty

  • Submitted: Mon, August 11, 2008
  • Updated: Mon, August 11, 2008

  • Reported By:Los Angeles California
First American Home Buyers Protection Corp. - First American Home Warranty
P.O. Box 10180 Van Nuys, California U.S.A.

First American Home Buyers Protection Corp. - First American Home Warranty NEVER DO BUSINESS WITH THIS COMPANY!! Van Nuys, California

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NEVER DO BUSINESS WITH THIS COMPANY!!! 4 plumbers visits and an electrician visit and I still don't have hot water after over a month from the initial claim filing. Now they are saying that the unit was installed improperly outdoors and wasn't maintained, but I checked the tankless heater installation manual online, and everything was done properly.

The service is terrible, it takes months to get resolution on claims, and they'll just lie to you to keep from having to pay for repairs or (god forbid!) replacement. Meanwhile they've paid to have 5 contractors come and look at the problem, file reports, and still haven't fixed the problem. If they sent a competent plumber the first time, perhaps they'd be willing to pay, but now I think they're trying to cut their losses for their own bad management and incompetent contractors! I REPEAT, NEVER DO BUSINESS WITH THIS COMPANY!!

Vinnie
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 08/11/2008 08:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers-Protection-Corp-First-American-Home-Warranty/Van-Nuys-California-91410-0180/First-American-Home-Buyers-Protection-Corp-First-American-Home-Warranty-NEVER-DO-BUSINE-361852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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