- Report: #240791
Report - Rebuttal - Arbitrate
Complaint Review: First American Home Buyers Protection Corp.
First American Home Buyers Protection Corp.homewarranty.firstam.com Van Nuys, California U.S.A.
First American Home Buyers Protection Corp. don't keep promises,unreliable contractors,no custumer service Van Nuys California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
i am completely dissatisfied with the home warranty service that i purchased from first american. i bought the warranty in case something went wrong and i needed help.
well monday, 19th 2007 i initiated a claim because my upstairs tub was leaking into the floor below. first american reps assured me that someone would be out by the end of the day tuesday, and gave me the contractor phone #. well, no one showed up and no one at the contractor ever answered my phone calls or returned my messages.
i called first american again on tuesday night (after contractor no show)and was told they would send a fax to the contractor wednesday another no show. i called first american again and was given another contractor and phone # and another promise. i have not heard from the contractor yet and when i call, again, no answer and no returned calls, no show.
I have been promised a call back from first american on 4 occaisions thus far and have not been called back even once. First american runs a very crappy business.
i regret buying the warranty from first american and any thought of renewing would be stupid. when i asked that the $65 service fee be waived because of the money it has cost my family (missing work to have an adult home waiting for 5 days so far) i was told i would receive a call back in 5 minutes to let me know, i was not called back at all. i called back later a was refused.
your company knows nothing of customer service, you don't keep your promises, and you cost me money needlessly. this does not even cover the inconvenience of having 4 daughters, my wife, and myself trying to live, work, and go to school with one working bathroom. your company sucks and i am going to report you to every b.b.b. and website i can can locate.
This report was posted on Ripoff Report on 03/26/2007 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers-Protection-Corp/Van-Nuys-California-91410-0180/First-American-Home-Buyers-Protection-Corp-dont-keep-promisesunreliable-contractorsno-240791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.