• Report: #446848

Complaint Review: First American Home Buyers Protection

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  • Submitted: Mon, April 27, 2009
  • Updated: Mon, April 27, 2009

  • Reported By:houston Texas
First American Home Buyers Protection
2250 Apollo Way,Suite 200 Santa Rosa, California U.S.A.

First American Home Buyers Protection Stay away from this company you will only get misery Santa Rosa California

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On January 2009 I requested service for my pool. Not only Britton's pool did not provide the service, they broke part of our equipment. It took over 2 months to get the pool service again to repair the equipment and close to 24 hrs of hold time on the phone to get this fixed. When I later tried to book another service I was told the pool bill was overdued (the service was completed 2-3 days before the call). Since I already had mailed the payment, they forced me to pay with a credit card to be later reimbursed before my new clim could be processed, after another 1hr20mins on hold and been transferred to at least 6 poor customer service representatives! I can not even try to tell you the emotional expense of this experience, but I hope that the facts help you as a customer choose some other better company.

houston, Texas

This report was posted on Ripoff Report on 04/27/2009 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers-Protection/Santa-Rosa-California-95407-1942/First-American-Home-Buyers-Protection-Stay-away-from-this-company-you-will-only-get-misery-446848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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