- Report: #473866
Report - Rebuttal - Arbitrate
Complaint Review: First American Home Buyers Protection
First American Home Buyers Protectionhomewarranty.firstam.com/ Van Nuys, California U.S.A.
First American Home Buyers Protection Third Week Without AC - Average Temperature 112 Phoenix California
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The Tech arrives on Fri, 24 Jul, a full two weeks after the first visit, installs the blower motor and the system still does not work. The tech leaves stating that he can't diagnose the problem because the compressor was overheating. This is like groundhog day. The repair company does not work weekends so we are now on looking at entering our third week without AC and the temperature is going to be 113-115.
I left a very angry message on the repair company's phone and hurt their feelings so First American decided to give the repair job to another company. That company will not be out until 29 Jul. Given our experience last year and this year with First American we may be looking at a full month or better without AC.
First Amercian has achieved of incompetence and deceit that I have never seen before in a for profit company.
This report was posted on Ripoff Report on 07/27/2009 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers-Protection/Van-Nuys-California/First-American-Home-Buyers-Protection-Third-Week-Without-AC-Average-Temperature-112-Phoe-473866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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