• Report: #473866

Complaint Review: First American Home Buyers Protection

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, July 27, 2009
  • Updated: Mon, July 27, 2009

  • Reported By:Phoenix Arizona
First American Home Buyers Protection
homewarranty.firstam.com/ Van Nuys, California U.S.A.

First American Home Buyers Protection Third Week Without AC - Average Temperature 112 Phoenix California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Our AC went out on 08 Jul. A tech looked at the system on 09 Jul and said that he couldn't diagnose the problem because the compressor was overheating. Tech returned 10 Jul and determined it needed a new blower motor. Order was not placed with First American until Monday. After two weeks of being told that the part had been shipped and then it hadn't, it been ordered but then it hadn't, to it had finally been shipped but hadn't, to oops it hadn't been shipped at all and finally just asking the repair company to pick up the part.

The Tech arrives on Fri, 24 Jul, a full two weeks after the first visit, installs the blower motor and the system still does not work. The tech leaves stating that he can't diagnose the problem because the compressor was overheating. This is like groundhog day. The repair company does not work weekends so we are now on looking at entering our third week without AC and the temperature is going to be 113-115.

I left a very angry message on the repair company's phone and hurt their feelings so First American decided to give the repair job to another company. That company will not be out until 29 Jul. Given our experience last year and this year with First American we may be looking at a full month or better without AC.

First Amercian has achieved of incompetence and deceit that I have never seen before in a for profit company.

Bill
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 07/27/2009 03:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers-Protection/Van-Nuys-California/First-American-Home-Buyers-Protection-Third-Week-Without-AC-Average-Temperature-112-Phoe-473866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on First American Home Buyers Protection

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.