- Report: #987614
Report - Rebuttal - Arbitrate
Complaint Review: First American Home Buyers
First American Home BuyersP.O. Box 10180. Van Nuys, CA 91410-1980. Nampa, Idaho United States of America
First American Home Buyers Contracts Affordable Drain Service introduces Christmas Popsicles Nampa, Idaho
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
So after Five days of freezing in 30 degree weather we now know the cause of our suffering. We were told that an emergency order would be put in that day and we would recieve the replacement on Monday December 24. Well of course that did not happen the technician stopped answering my phone calls I had use my mothers phone to get the technician to answer.
My family and I had to spend Christmas Eve and Christmas day without heat. Come to find out First American Home Buyers Protection did not order the replacement until December the 26 at 11:00 am and I quote" due to the holiday everything was closed we were unable to place the order saturday. We are doing the best we can. this is how process works it takes multiple visits from our technican for the claim to be submitted accurately". Then I was offered a temporary reliefs of a space heater of up to 50 dollars for a three bedroom two bathroom home that mind you has been without heat for the last 8 days.
So here I am on the 9 day of my very unsettling journey still in a house without heat and them refusing to pay for a hotel for my family and I until the problem is resolved. These people are extremely unprofessional and uncompromising, leaving a family with a small child in the middle of winter without heat for nine days and counting is ridiculous. The term "emergency service" is unknown to this company, some form of corrective action should be taken on the lackadaisical attitude First American and the contracted technician have exhibited throughout this whole ordeal. I am completely unsatisfied with the lack of service this company has given.
This report was posted on Ripoff Report on 12/27/2012 10:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Home-Buyers/Nampa-Idaho-/First-American-Home-Buyers-Contracts-Affordable-Drain-Service-introduces-Christmas-Popsicl-987614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.