- Report: #645855
Report - Rebuttal - Arbitrate
Complaint Review: First American Payment Systems
First American Payment Systems100 Throckmorton Street, Suite 1800 Fort Worth, Texas United States of America
First American Payment Systems Trans Tech, TMG,Secur Chex, Transtech Merchant Group The Country Cottage Fort Worth, Texas
*General Comment: close account
*Consumer Comment: Fell Victim To First American
*Consumer Comment: Same Issue, Any advice?
*General Comment: Exact Same Story here too
*General Comment: What Can We Do?
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The Rep came by my shop and showed me the services they offered. I already had a company to do my credit cards, checks. So he said I could try it out and if I was not happy with it ok. Well they were also going to pay my cancelation fee to the company I have.
They sent me the equipment, I plugged it up and had to call in to set it up. Ok when I called my present company they agreed to go down on my prices. I called the Rep and told him I did not want the company he was with I was going to stay with my present one.
He said for me to box it back up and return it, it would be no problem, he understood. A Week or week and a half they sent me a return slip for fedex to pick it up. I sent it back. Now they are billing me. I called the company, they are saying I did not canceling it with in a certain days. I done just what the rep told me to do. Now he will not answer my calls. I call and they are saying I will pay the monthly or 700.00 cancelation fee. He should have told me to call and cancel it when he told me to box it up. What can I do.
This report was posted on Ripoff Report on 09/29/2010 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-American-Payment-Systems/Fort-Worth-Texas-76102/First-American-Payment-Systems-Trans-Tech-TMGSecur-Chex-Transtech-Merchant-Group-The-Co-645855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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