- Report: #75499
Report - Rebuttal - Arbitrate
Complaint Review: First Approval Benefits
First Approval Benefits177 Main Street Box 152 Fort Lee, NJ 07024 Fort Lee, New Jersey U.S.A.
First Approval Benefits blatant theft Fort Lee New Jersey
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After a week with no call back, I called them again. This time, I was asked if I could hold. Before I could answer I was placed on hold, never to be taken off of it. After 30 grueling minutes, I hung up.
After about a month of this phone tag I was finally able to reach a customer service rep. This person told me that the phone conversation was recorded and that I had agreed to purchase this "credit repair kit" and that I was stuck with my package. After literally yelling at the man, assuring him that I had not agreed to purchace any such kit, he "suddenly remembered" something that "must have slipped his mind."
He told me that I could send the package back, addressed "Attention Peter Fleming," and that within 30 days I would recieve my refund. I have sent the package back and, as of yet, I have recieved no such refund.
I have my domestic return Reciept, signed by an L. Thompson, dated 14 nov 2003, but still no refund. If anyone is filing a suit against First Approval, please notify me. Thank you,
This report was posted on Ripoff Report on 12/21/2003 05:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Approval-Benefits/Fort-Lee-New-Jersey-07024/First-Approval-Benefits-blatant-theft-Fort-Lee-New-Jersey-75499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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