- Report: #69043
Report - Rebuttal - Arbitrate
Complaint Review: First Approval
First Approval177 Main Street Fort Lee, New Jersey U.S.A.
First Approval took $299 as a fee after i called and cancelled my application Fort Lee New Jersey
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I called and left a voicemail saying i wasnted to cancel my application. They still took the money out. For a week now i've been calling them and they tell me that the money is non-refundable, that i never called to leave a message to cancel, and that no managers/supervisors are available to talk to. All i got was an address to write to and the name of a "manager" Ben Parker.
It wasn't until after the fact that i've found this site. I hope someone can help me with this....i am nearly at $400 in debt to the bank now because of this. I went off on "Mark - the only Mark in customer service" and he said there was nothing they could and would do and not to expect a phone call back even though the asssured me that someone would be calling me back within 24 hours for a week now. This whole thing is a scam and when i asked Mark if it was a scam he said, "We've been here in business for 4 years. I hardly think we are a scam company."
This report was posted on Ripoff Report on 10/14/2003 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Approval/Fort-Lee-New-Jersey-07024/First-Approval-took-299-as-a-fee-after-i-called-and-cancelled-my-application-Fort-Lee-New-69043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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