First Arlantic Savings ripoff Champlain New York

yes in february i got a call from first atlantic savings about a credit card for 3,000 that i would receive in the mail for a deduction from my bank of 299.00 since she made it sound so good i agreeded an on march the money was removed from my bank so i waitted for the card it took over a month an all

i got was a package with flyers an a offer for a mastercard that was a reloadable one which i was never told about no package was ever mentioned on the phone so i called an the called me everything but a lair an tried to tell me i was told that on the phone but i had 7 days to return the package an fax a letter as to why i canceled so i did as soon as i hung up,time went by i heard nothing so i called then said i had to wait 30 business days

that time went by i called several times i really gt some rude people on the phone one told me i would hear from a manager in 48 hrs 5 days went by nothing so i called again an they tried to tell me they never told me a manager would call me now finally i get a manager it is now june 22 an his nane was mike miller he gave me there address as i wrote here an told me he would fax them but i would have to write them a letter an fax them to they are only customer service an could do no more i

still have not got my money back an i tried to get a phone number on the place in champlain new york an the operator said she had nothing so i lost 299.00 which i desperatly need back i did everything they asked it has been 4 months since the lady first called me it is almost 2 months since i sent the package back can anyone help

Herbert
lancaster, Pennsylvania
U.S.A.