- Report: #585554
Report - Rebuttal - Arbitrate
Complaint Review: First Automotive Service Corporation
First Automotive Service Corporation2400 Louisiana Blvd Albuquerque, New Mexico United States of America
First Automotive Service Corporation Superior Protection Plan Failed to honor there standard coverage on my jeep Albuquerque, New Mexico
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Bought a jeep from well known dealer in town. Jeep came with a 2 year coverage on Engine, Transmission, Drive Axle(S), Tranfer Case, Steering. Had jeep for 4 DAYS!! Heater Quit working(10 degrees out side) Called dealer they said no problem, being it in and we will look at it. Found out the head gasket was blown, and head was cracked.
Call Superior Protection to make a Claim, said it was not covered, dealer wants $1,273.87 for the repair. In there Standard Coverage under engine it clearly states"Engine Block and Cylinder Heads are coved when damage due to a failure of an intrenally lubericated part. All internal Lubricated Parts, harmonic balaner, turbocharger, supercharger, timing gear, chain and bolt, HEAD GASKET, timing cover timing belt intake and exhaust manifolds, valve cover, oil pan and engine mounts. So I guess the head gasket failed due to cold weather??? NOT had to be from the head being cracked NOT from the head gasket. What a bunch of BULL S**T.
I had my jeep for four days. Bought it in Feb. still don't have it back made two payments on it while it sits at the dealer. Paid over $ 1,400.00 for a warrenty on this and got noting to show for it. F******* PLAN........
This report was posted on Ripoff Report on 03/25/2010 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Automotive-Service-Corporation/Albuquerque-New-Mexico-87110/First-Automotive-Service-Corporation-Superior-Protection-Plan-Failed-to-honor-there-standa-585554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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