- Report: #1045073
Report - Rebuttal - Arbitrate
Complaint Review: First Call Movers
First Call Movers2700 W Cypress Creek Road #A110 Fort Lauderdale, Florida United States of America
First Call Movers LIES, ALL LIES Fort Lauderdale, Florida
*Author of original report: First Call Movers SCANDALOUS Fort Lauderdale Florida
*REBUTTAL Owner of company: this complaint is invalid
*Author of original report: Rebuttal - please contact our legal department to discuss
*REBUTTAL Owner of company: please contact our legal department to discuss
*Author of original report: Incorrect Cancellation Assumption
*REBUTTAL Owner of company: cancelled during non-refundable period
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Total RIP OFF!
The WORST customer service ever! Actually NON-EXISTENT customer service!
They actually told me:
-They had no time to go over my inventory by the dispatch "Manager"!
-Too bad, when my two day window for pick up would not be met!
-Sales Rep was never to be heard from after initial deposit was paid!
-Estimate was way off!
-Their "Legal Department" told me too bad when I complained!
-They put you on old, answer the phone, put you on hold, repeatedly!
RIP OFF, NASTY, UNPROFESSIONAL, DISCOURTEOUS, WORST CUSTOMER SERVICE EVER!
I'm certain the "reviews" on their "site" are written by the "employees" themselves.
There's no way they believe they do a good, even decent job.
When you call an establishment and every single person you speak to is rude, it cannot possibly be someone having a bad day on the job. Not everyone not every single time you call. They do not care in any way, shape, or form.
This report was posted on Ripoff Report on 04/21/2013 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Call-Movers/-Fort-Lauderdale-Florida-33309/First-Call-Movers-LIES-ALL-LIES-Fort-Lauderdale-Florida-1045073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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