- Report: #1089078
Report - Rebuttal - Arbitrate
Complaint Review: First Call Movers
First Call Movers2700 West Cypress Creek Rd Fort Lauderdale, Florida USA
First Call Movers Home Team Movers, First Call Ventures LLC This company is a scam! Fort Lauderdale Florida
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DO NOT USE THIS BROKER!
Our move from Texas to Washington has been a NIGHTMARE. While our "binding" estimate was $1369.35 we ended up paying $2,250.00 on this move. They told us that our furniture would arrive in approximately a week. However, it took close to 40 days! We were unable to reach anyone to figure out where our furniture was or when it would arrive. When we called, we would be forced to listen to horrible hold music for about 30 minutes or given a number to call with a voice mailbox that was full. It has been terribly frustrating!
Since we thought this company just took off with our furniture, we sent a legal demand letter demanding the immediate delivery of our furniture and a full refund. Two days later, our furniture magically appeared. HOWEVER, upon delivery, the driver told us that we had to sign a release form, waiving our rights to a refund, lawsuit and making us promise NOT TO WRITE ONLINE COMPLAINTS ABOUT THIS HORRIBLE COMPANY. [continued below]....
You can see this crazy waiver at http://www.facebook.com/firstcallmoverscomplaints
We refused to sign, as this was not part of our original agreement. However, the movers refused to deliver our goods without our signature. We even got the cops involved over this unlawful behavior!
We plan to seek legal action without a FULL REFUND.
If you are have similar problems with this company, please email [email protected] We would love to get the word out about this scam of a company.
In sum ...go elsewhere! This company is full of CRIMINALS!!
This report was posted on Ripoff Report on 10/02/2013 09:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Call-Movers/Fort-Lauderdale-Florida/First-Call-Movers-Home-Team-Movers-First-Call-Ventures-LLC-This-company-is-a-scam-Fort-1089078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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