• Report: #1066824

Complaint Review: First Call Movers

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  • Submitted: Sat, July 13, 2013
  • Updated: Sat, July 13, 2013

  • Reported By: Edward Lewis — Spokane Washington
First Call Movers
2700 West Cypress Creek Rd., #A110 Internet USA

First Call Movers Lies on moving date, did not deliver on time, hang ups, put on hold, over charges, hidden fees Fort Lauderdale FLORIDA

*Author of original report: Still no delivery....

*REBUTTAL Owner of company: truck broke down; we apologize

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To Whom This May Concern,

First Call Movers, a moving broker, will make false promises, lies, strong arm you, add hidden fees. They asked for $$$ tips for making the move. Also, drug use was witnessed during the move. The delivery has been over 21 business days and still no delivery. My stuff was sitting in a storage unit for 3 weeks before it was moved. If you call the office to ask for an update, they will put you are hold make up stories and tell you that they are not responsible for the move. Every time you call its a different excuse. They will blame the movers that they hired. The movers that they hirer are unprofessional and have no idea what contract you signed...The game is that they have your stuff, so they kidnap your move and play games with the you. I would rather have my eye poke out then use this company EVER AGAIN!!!  I'm sick of getting screwed and I will be heard!!!   So, now I had to go out and spend over $ 2,000 dollars on things you need to live, basics, coffee pot, bed, utilizes, cooking pots, pans, plates, cups, couch, TV, washer, dryer, towels, bedding, clothing, lawn mower, trimmer, bikes….try to live without your things for over a month…Also, its all cash, they don't take credit card, checks...NOW I KNOW WHY!

 

Sincerely,

Edward L

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This report was posted on Ripoff Report on 07/13/2013 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Call-Movers/internet/First-Call-Movers-Lies-on-moving-date-did-not-deliver-on-time-hang-ups-put-on-hold-ov-1066824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Still no delivery....

AUTHOR: Edward Lewis - ()

More excuses, truck broke down, 5 days ago...Still no date for delivery. 21 business days has passed...

Then Hire a trucking company that has better trucks!   I want to see the repair bill and what state the "TRUCK BROKE DOWN"...

Why are you responding now?   When the truck broke down, why didn't anyone from FIRST LOSERS MOVING company call me???

TICK, TOCK, TICK, TOCK....

 

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#2 REBUTTAL Owner of company

truck broke down; we apologize

AUTHOR: First Call Movers - ()

We sincerely apologize to Lewis for the delay.  The carrier making delivery informed us their truck broke down.  Unfortunately, unanticipated delays such as this can occur which is why we are careful to explain in the estimate agreement that we do not guarantee delivery dates.  We expect Lewis' items to be delivered early this week.

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