- Report: #1084976
Report - Rebuttal - Arbitrate
Complaint Review: First Choice Design Inc
First Choice Design IncInternet USA
First Choice Design Inc Ordered MS Office 2010 from FirstChoice Design - faulty activation code Internet
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I odered MS Office Professional Plus 2010 on 1/13/13. I received download instruction even though I ordered a software via a disk. The authorization codes were difficult for acceptance but ultimately were accepted by MS. AS with all computers there was a crash by 2 of the three computers where my license covered. I had to re-install MS Office Professional Plus 2010 on the two computers that crashed and attempt to activate them via the authorization code. It did not function, it was rejected by MS.
I then contacted MS for a new activation code to re-activate the software on the same machine where it was originally installed - OK I received a new code and it was accepted to activate the product. The second computer that crashed I also re-installed the MS Office Professional Plus 2010 and tried to enter the original authorization code, it was rejected as before. I contacted MS for a replacement authorization code and I was told the third party seller sold me a developer version of the software and they would not give me a new authorization code and that I must proceed to contact the seller to get refund as the product is an invalid product since it is not in the posession of a registered developer.
I tried to send e-mail to complain of the issue to First Choice Design and the email address is no longer functional, e-mails returned as undeliverable and I am out $139.99 that I paid for the software. Stay away from First Choice Design or Professional Networks Design Inc, (name on the PayPal payment receipt) as they are not trustworthy companies to deal with.
This report was posted on Ripoff Report on 09/16/2013 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Choice-Design-Inc/internet/First-Choice-Design-Inc-Ordered-MS-Office-2010-from-FirstChoice-Design-faulty-activatio-1084976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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