- Report: #988316
Report - Rebuttal - Arbitrate
Complaint Review: First Choice Design
First Choice Design401 E. Main Street Galesburg, Illinois United States of America
First Choice Design First Choice Design Ripped Me Off For $99.00: I Never Received Microsoft Office Professional 2010 Galesburg, Illinois
*Consumer Comment: They ripped me off as well..
*Consumer Comment: INo Rebuttal
THEY ARE IN GALESBURG, IL AT FOLLOWING ADDRESS:
401 E. Main Street; Galesburg, IL 61401 Ph.: 1-866-888-9189, then dial "0"
On December 20, 2012, I paid $99.00 for Microsoft Office Professional 2010 via First Choice Design's website, which is the following:
It is currently December 20, 2012 and I have not received my software package to download, as instructed via return email from placing order on their website. I tried calling this company at all hours, as no one will answer the phone, nor will Live Chat and their emails be answered. So here I am, out $99.00, as I don't make a great income----I could have used that $99.00 for something better. The Microsoft Office Professional 2010 software was for my new computer, since old one bit the dust; also, I plan on taking online classes, so Microsoft Office Professional 2010 would have been very beneficial.
This is a scam operation for sure; otherwise, what legit company would not answer their phone, respond to their emails, or live chats? I have made numerous phone calls, emails, and live chats, while having no results. You need to warn the world that this is a scam operation and First Choice Design should be shut down, so not to rip off more customers. I would never order another product from this company ever, again. I wonder how many other people they scammed.
Since First Choice Design insists on not sending me my Microsoft Office Professional 2010, I would prefer that all my $99.00 be refunded. If, by some coincidence I do receive my software package, which I doubt I do, since it has been 8 days after the fact, then I will just accept my merchandise and move on. For now, I would choose to have my $99.00 refunded at this time, under the circumstances given. You can also see,all the emails, etc., I sent to First Choice Design obtained no positive results.
For anyone that has been ripped off by First Choice Design, the Better Business Bureau and State Attorney General need to be contacted, which I am working on at the moment. But first, I wanted to warn everyone about First Choice Design's shady practices, so no one else loses $99.00 or any other money ordering products from them that will not be delivered. Here are the websites you can copy and paste to open up in your Search Engine:
Better Business Bureau for Galesburg, IL
http://www.illinoisattorneygeneral.gov/about/contacts.html - IL Attorney General, Lisa Madigan
You can copy and paste First Choice Design's above website address to your Search Engine for more information. Their prices may be tempting, but they are no more than a bait and switch trick to steal your hard-earned money.
This report was posted on Ripoff Report on 12/28/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Choice-Design/Galesburg-Illinois-61401/First-Choice-Design-First-Choice-Design-Ripped-Me-Off-For-9900-I-Never-Received-Micro-988316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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