- Report: #1035358
Report - Rebuttal - Arbitrate
Complaint Review: First Choice Design
First Choice Design401 E. Main St. Galesburg, Illinois 61401 Internet United States of America
First Choice Design Phone: (866-)888-9189 Purchased product not as described; First Choice nowhere to be found. Lost $70.00 Internet
Phones are not answered, emails bounce back disabled. The chat line never connects. There really is no way to communicate with them once you receive your incorrect product, if at all.
Note that the product on the page does not mention how the product will be sent. It is sent via an email link. This method guarantees they does not lose money if paid for through Paypal because Paypal considers the product intangible and thus per their policies is not a covered item.
I thought I would be receiving a mailed disk, but obviously, First Choice knows how to get around the intangible item exclusion with Paypal. Thus, words of caution about payment with Paypal. Software is intangible and thus per Paypal not covered for refund. Buy from First Choice Design and pay through Paypal at your own risk/ and loss.
Paypal agent assured me that First Choice Design was flagged after my complaint. Prior complaining parties make the same statement, yet my transaction went through without problem. Yes, I did the research after the fact.
Dont throw your money away by buying from these clowns; they need to be shut down.
Stay far, far away from First Choice Design.
This report was posted on Ripoff Report on 03/16/2013 07:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Choice-Design/internet/First-Choice-Design-Phone-866-888-9189-Purchased-product-not-as-described-First-Choic-1035358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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