- Report: #1168108
Report - Rebuttal - Arbitrate
Complaint Review: First Choice Emergency Room
First Choice Emergency Room10130 Louetta Rd, Ste. L Housotn, Texas USA
First Choice Emergency Room Double Charged Housotn Texas
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We took our granddaughter to First Choice because she was complaining of pain in her arms and legs. She is 4 years old, so we took her in. They did nothing other than to say it's probably because of the fever and we went home. A couple of days later, she woke up with a 103.6 fever, so we again took her back in to this place. They again didn't do much other than to give her some tylenol which I could have done at home. Said it was just a virus and sent us home. On both occasions, we gave them her insurance which is Blue Cross/Blue Shield. Shortly after we received a bill for $552.96 which we paid. Now the invoice we received had both dates of her visits and showed that we paid a deductible of $150.00 on the 16th but did not show that we also paid the $150.00 on the 12th which was her first visit. We have just recieved an identical bill and I mean identical to the one we paid still showing the same amount. My husband called and they said that yes, we owe that, he told them that no, we had already paid that amount and the last invoice we received was identical to this one. He was told that's just how they do their invoicing. This is a complete farce, we paid what was owed and now they are trying to collect again for exactly the same thing. I am now looking into filing a consumer complaint and seeing what else we can do. This is absolutely ridiculous.
This report was posted on Ripoff Report on 08/07/2014 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Choice-Emergency-Room/Housotn-Texas-77070/First-Choice-Emergency-Room-Double-Charged-Housotn-Texas-1168108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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