- Report: #49775
Report - Rebuttal - Arbitrate
Complaint Review: First Consumer National Bank
First Consumer National BankP.O Box 2210 Portland, Oregon U.S.A.
First Consumer National Bank FCNB ripoff chapter 11 causes troubles for us all Portland Oregon
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I decided to use one of the checks on March 8th 2003'. I then received in the mail on March 10th a "NOTICE OF TERMINATION.." from the company. In the contents of the letter I was advised that they weren't going to honor the checks if they were received after March 7th!
I picked up the phone to call customer service to find the phone line busy for about an hour. I then called the customer service for orders and was advised the company had filed chapter 11 and I was given an alternate number to call. I called the new number and after at least a five minute hold spoke to the most unprofessional woman who must have been reading from a script.
None of my questions were answered. The told me they didn't forsee this coming so they can't be held responsible for the $1000 check I had written. I demanded that they at least waive my interest fee for the remaining balance on my card I was told they couldn't do that.
I am going to be faxing a letter to the president of FCNB Jim Houston @PO BOX 2650 to see what can be done.
This report was posted on Ripoff Report on 03/18/2003 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Consumer-National-Bank/Portland-Oregon-97208-2210/First-Consumer-National-Bank-FCNB-ripoff-chapter-11-causes-troubles-for-us-all-Portland-Or-49775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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