• Report: #60494

Complaint Review: First Consumer National Bank

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  • Submitted: Thu, June 12, 2003
  • Updated: Thu, June 12, 2003

  • Reported By:Wallington New Jersey
First Consumer National Bank
Portland, Oregon U.S.A.
  • Phone: 800-234 3262
  • Web:
  • Category: Banks

First Consumer National Bank Even though accounts were personally closed, I received notices stating the closure of my accounts without specifying a reason ripoff Portland Oregon

*Consumer Comment: They changed the credit line to zero, and charged the annual fee anyway

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Now knowing there are others who have experienced problems with FCNB, I wanted to add a claim. Also, I did not know badbusinessbureau.com existed until today. Thanks for providing this service.

Lisa
Wallington, New Jersey
U.S.A.

This report was posted on Ripoff Report on 06/12/2003 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Consumer-National-Bank/Portland-Oregon/First-Consumer-National-Bank-Even-though-accounts-were-personally-closed-I-received-notic-60494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

They changed the credit line to zero, and charged the annual fee anyway

AUTHOR: Joe - (U.S.A.)

My wife had a First Consumer card. The month before it was to renew they gave notice of the fee. Instead, she paid the bill in full and wrote a letter declining renewal.

They changed the credit line to zero, and charged the annual fee anyway, thereby causing an overlimit fee. They then sent a letter saying they closed her account.

It took a (real legitimate) threat of legal action in Superior Court to force a full refund and change to account closed per cardholder's request.

Looks like they need the fees to keep Eddie Bauer stores open.
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