Dolores
  • Report: #55165

Complaint Review: First Consumer National Bank

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  • Submitted: Wed, April 30, 2003
  • Updated: Wed, April 30, 2003

  • Reported By:Ogden Utah
First Consumer National Bank
P.O. Box 3910 Portland, Oregon U.S.A.

First Consumer National Bank ripoff swindlers liars Portland Oregon

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I too had my account closed, not because of anything that I did. They said it was some business thing (can't recall how they stated it). I got a notice stating that as of March 7, 2003, that I would not be able to charge on my account. I had just renewed my account with them in December (mind you, an increase from $49 to $69). I sent them (and the Dept. of Consumer Protection in my state, it was later forwarded to another US department) a letter requesting a refund of a pro-rated amount of my annual fee since it was not my doing that I can no longer use my credit card.

I just got a letter from an Andrea Yates from the Operation/Compliance Department for FCNB, that this annual fee is non-refundable whether the account is closed by the consumer or by the credit grantor according to the Credit Card Agreement and Initial Disclosure Statement.

But after reading this "agreement", I can't find anything related to them closing the account, only something about having 30 days to reply if you do not agreed to the term (or changes), ie; increasing the annual fee. I'm going to send them another letter with a copy of their "agreement".

Rumi
Ogden, Utah
U.S.A.

This report was posted on Ripoff Report on 04/30/2003 05:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Consumer-National-Bank/Portland-Oregon/First-Consumer-National-Bank-ripoff-swindlers-liars-Portland-Oregon-55165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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