• Report: #81511

Complaint Review: First Consumers National Bank

  • Submitted: Mon, February 23, 2004
  • Updated: Mon, February 23, 2004

  • Reported By:jacksonville Florida
First Consumers National Bank
P.o. Box 2638 Omaha, Nebraska U.S.A.

First Consumers National Bank FCNB ripoff Was told "We are going out of business - your card is no good." Omaha Nebraska

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Last spring, I went to use my credit card and the atm said, "Not Valid." I was puzzled so I called FCNB. They said, "Oh, I guess you didn't get the notice. We are going out of business - your card is no good." I said, "So, that's it? Never mind the fact that people may be on vacation or in the midst of a car rental transaction?" She sarcastically said, "That's it lady - it's over- now pay your bill and have a nice day." Then she hung up on me.

I continued to make my payments even though I was angry and disgusted but NOW - they are charging late fees and over the limit fees on a card that was not near the limit AND whose payments have never been late!!! How can that be?

I attempted to reach them but you cannot speak to a live person. The voicemail does not even give you the option and the website they refer you to on the recording does not exist.

I do not want my credit to be ruined. My balance was $699 (3) mos ago now it is $870 yet I have made all of my payments on time to a company that is out of business. I have been honorable but FCNB has not.

After reading the other's rip off reports- it is imparative that action be taken.

jacksonville, Florida

This report was posted on Ripoff Report on 02/23/2004 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Consumers-National-Bank/Omaha-Nebraska-68103/First-Consumers-National-Bank-FCNB-ripoff-Was-told-We-are-going-out-of-business-your-ca-81511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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