• Report: #67601

Complaint Review: First Consumers National Bank

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  • Submitted: Thu, September 25, 2003
  • Updated: Thu, September 25, 2003

  • Reported By:Arvada Colorado
First Consumers National Bank
FCNB, PO Box 2210, Portland OR 97208 Portland, Oregon U.S.A.

FCNB - First Consumers National Bank Credit Card - No Statements, website, or phone - how to reach and pay Portland Oregon

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I have been having the same problems as many other posts here. They are bankrupt and were ordered by the OCC to stop issuing new cards. Their old phone number doesn't work anymore, their web site is gone, and I don't receive statements anymore.

However, I have found information to help those of us with accounts. Apparently they have contracted with another company to take over thier credit card services until all accounts are paid and closed and they totally shutdown the FCNB card group. I was able to log on, view my account, make a payment and more from the new site. Here's the info I came accross.

CardMember Services, located in Norcross, Georgia, has been engaged by First National Bank of Omaha to provide customer service for First Consumer's credit card account holders. Services are available over the web and through our automated voice response system at 1-866-691-0053. You may also reach us at P.O. Box 922788, Norcross, GA 30010-2788.

Hope this helps!

Greg
Arvada, Colorado
U.S.A.

This report was posted on Ripoff Report on 09/25/2003 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Consumers-National-Bank/Portland-Oregon/FCNB-First-Consumers-National-Bank-Credit-Card-No-Statements-website-or-phone-how-67601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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