• Report: #1071124

Complaint Review: First Convenience Bank

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  • Submitted: Mon, July 29, 2013
  • Updated: Mon, July 29, 2013

  • Reported By: Anonymous — GRAND PRAIRIE Texas
First Convenience Bank
Killeen, Texas USA

First Convenience Bank Bank is a ripoff Killeen Texas

*Consumer Comment: Yes it is...

*Author of original report: Your opinion is just that - your opinion

*Consumer Comment: There is a reason...

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This is a rip off company. The bank closed my account for lack of activity but refused to return the funds that are in the account. They offered no explanation for refusing to return my funds


This report was posted on Ripoff Report on 07/29/2013 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Convenience-Bank/Killeen-Texas/First-Convenience-Bank-Bank-is-a-ripoff-Killeen-Texas-1071124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Yes it is...

AUTHOR: Robert - ()

 Yes it is my opinion but it also looks like you are taking a few "assumptions". 

You apparently have a letter that shows you have a balance, but that they closed your account.  You have mentioned NOTHING about exactly what this letter stated..but we now know it doesn't say you aren't getting your money back.  Did you talk to the branch manager?  Did you call their 800 number?  Did you do anything once you received the letter other than writing this report?

Because what wil most likley happen is that within 30-45 days(or perhaps sooner) you will receive a cashiers check from them with your balance.  Where the reason they wait that long is to verify that there are no outstanding debits...yes even if it is being closed due to inactivity they will wait.

Oh and as for the bank fees..if they just closed your account and didn't take any activity fees they are a couple steps above many other banks who would have just depleated your account with fees until there was a zero balance.

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#2 Author of original report

Your opinion is just that - your opinion

AUTHOR: Anonymous - ()

There were no bank fees. The letter that I received actually showed the amount of money that was in the account. No, the letters did not specifically say that they were not giving the money back. They just did not and will not give it back because they closed the account

I have also reported the matter to the Federal Bank Regulators as well as my Department of Banking in my state. The reason for filing a report here is to alert other potential customers. However, as I read through other complaints, I realize that .this is a horrible bank and I should never have chosen them.

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#3 Consumer Comment

There is a reason...

AUTHOR: Robert - ()

 It is very unlikely that they are not giving you a reason..perhaps you don't agree with the reason, but it doesn't mean that it is valid?  Perhaps there were inactivity fees that were being charged and since you didn't monitor your acccount(which you are supposed to do) these fees ate up your balance.

But if what you are saying is true then get it in writing.  I think that there would be several news media outlets that would love to see a letter from the bank saying in effect.."We took your money and are just not going to give it back so..na..na nana..na na"

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