- Report: #741080
Report - Rebuttal - Arbitrate
Complaint Review: First Extended Service Corporation
First Extended Service CorporationP.O. Box 804785 Chicago, Illinois United States of America
First Extended Service Corporation Splitting Hairs with Terminology; Ignoring Actual Function of Part to Deny Coverage Chicago, Illinois
*Author of original report: Repair Finally Approved
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The rear suspension has a hydraulic mount that is leaking. The only way to repair it is to replace the entire suspension component. The component's name is "cross member assembly" which apparently doesn't fit their terminology matrix, yet is part of the rear suspension. The word "suspension" is listed as a covered item.
Based on the fact that those individuals making decisions on what is covered and what is not, fail to possess even the basics of mechanics, or the thought processes, common sense or logic to understand the obvious. [continued below]....
It is sad to think with all the government control over the most ridiculous matters, that they allow innocent people become victims left to fight the battle for fairness. Is there no ethics today? Lesson learned, don't trust anyone and certainly never, never, never ever by an extended warranty!
This report was posted on Ripoff Report on 06/15/2011 11:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Extended-Service-Corporation/Chicago-Illinois-60680-4109/First-Extended-Service-Corporation-Splitting-Hairs-with-Terminology-Ignoring-Actual-Func-741080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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