Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #311090

Complaint Review: First Horizon Home Loans - Irving Texas

  • Submitted:
  • Updated:
  • Reported By: Sacramento California
  • Author Confirmed What's this?
  • Why?
  • First Horizon Home Loans PO Box 41395 Irving, Texas U.S.A.

First Horizon Home Loans First Horizon scrambling to increase income through 'other fees' and other rip offs Irving Texas

*Consumer Comment: ME TOO!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

First Horizon is a complete rip off through the use of various fees. I am confident this is an intentional effort to maximize profits. I have three recent examples of this. The first involves a BK. Due to a life event, I filed CH 13 BK in 2001, completed all terms and the BK was discharged. Following discharge, 1st Horizon tacked on $700 in 'other fees.' I contacted a lawyer who told me that they commonly do such, that it is wrong and we can correct it for $5000. First Horizon correct bets I will not do such. The second rip off involves late fees. They take an inordinate amount of time to process payments then charge a $37.50 late fee. This one I fought and won but only after a horrible phone call with their CS, a letter written with proof of when I mailed the payment and proof that they received the payment. (They cashed the check prior to the 'date received' listed on my statement.) The third involves 1st Horizon pocketing my over-payment of my mortgage payment. My payment was recently reduced due to an escrow overage. Due to my oversight, I over paid them by $8.73. They listed such on my statement as a 'fee.' I called to ask what the 'fee' was and the CS rep told me I overpaid last month and I just happened to overpay exactly the same amount as a fee they charge for a 'home inspection.' Again, they calculate correct that I do not consider $8.73 worth fighting for and I assume, probably correctly, that they calculate $9-$40 erroneously collected each month, multiplied by 1000's, generates big bucks for 1st Horizon. Stay away form First Horizon Home Loans if at all possible!

Andrew
Sacramento, California
U.S.A.

This report was posted on Ripoff Report on 02/22/2008 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-horizon-home-loans/irving-texas-75063/first-horizon-home-loans-first-horizon-scrambling-to-increase-income-through-other-fees-311090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

ME TOO!

AUTHOR: California - (United States of America)

POSTED: Tuesday, November 02, 2010

I had a similar problem.  I would love to speak with you.  How can I contact you?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now