• Report: #749920

Complaint Review: First House Financial

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  • Submitted: Wed, July 06, 2011
  • Updated: Mon, November 21, 2011

  • Reported By: Mel — Santa Cruz California U.S.A.
First House Financial
PO Box 703 Santa Cruz, California United States of America

First House Financial charged me $9.95 but did not receive service Santa Cruz, California

*Author of original report: Issue is Resolved! Great Service!

*Consumer Comment: scam! do not use them rude ppl

*Author of original report: Issue is Resolved! Great Service!

*UPDATE Employee: Thank you for registering!

*Author of original report: Thanks!

*REBUTTAL Owner of company: Thank you for registering!

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I paid $9.95 to join First House Financial and haven't received anything in over 24 hours. I am very disappointed. I would either like a refund of my $9.95 or for someone to contact me to get started.

This report was posted on Ripoff Report on 07/06/2011 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-House-Financial/Santa-Cruz-California-95061/First-House-Financial-charged-me-995-but-did-not-receive-service-Santa-Cruz-California-749920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Issue is Resolved! Great Service!

AUTHOR: Diagnox - (U.S.A.)

Thank you!
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#2 Consumer Comment

scam! do not use them rude ppl

AUTHOR: verpit - (United States of America)

These ppl are scam artist... i was hung up several time. left on hold used all my min. Luckily all this happen before i gave them my credit card info. I spoke with frank he left me on hold after i went to the credit part. Which i think he did that so i didn't get ripped of by this company.  Thank you Frank :) One of the ladies was like why are you calling back. I told her for you guys to make it right. She ended up hanging on me. When i refused to give my credit info to another guy he hung up on me. DO NOT USE THEM!!!!!!!!
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#3 Author of original report

Issue is Resolved! Great Service!

AUTHOR: Diagnox - (U.S.A.)

I received my information thank you!
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#4 UPDATE Employee

Thank you for registering!

AUTHOR: First House Financial - (United States of America)

I have resent your confirmation email to get started, it seems that you had mis-spelled it in the order form. If you need any help call us at 831-600-8203. Thank you!
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#5 Author of original report

Thanks!

AUTHOR: Diagnox - (U.S.A.)

OK I received it thank you!
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#6 REBUTTAL Owner of company

Thank you for registering!

AUTHOR: First House Financial - (United States of America)

It seems you had mis-spelled your email in the order form. I have gone ahead and corrected this on your account and resent your confirmation email to get started. Please feel free to call us for further assistance at +1.831.600.8203. Thank you!

David Date
First House Financial
Customer Service
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