• Report: #283330

Complaint Review: First NAtional, CCS, CCA

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  • Submitted: Tue, November 06, 2007
  • Updated: Mon, January 28, 2008

  • Reported By:Jacksonville Florida
First NAtional, CCS, CCA
P.O. Box 17800 Las Vegas Nevada 89114 Las Vegas, Nevada U.S.A.

First NAtional, CCS, CCA I cancelled my account w/them and they went into my bank account months later, took unauthorized funds. Las Vegas Nevada Nevada

*UPDATE EX-employee responds: dear concerned

*Author of original report: well i must be one of the few

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So, my husband reads this letter from the company stating he was gauranteed a credit limit of over 6000 dollars. We wanted to redecorate our house so we tried it. This was october of 2006. they took 198 dollars from us. Then In February of 2007 they took 300 dollars from us. I cancelled the account. When they didnt give me my money back I called back and they said they have a no refund policy but I could have a voucher to get three hundred dollars worth of merchandise. I said fine I just chalked it up to experience. You know live and learn and move on. In November of 2007 I was balancing my check book or so I thought. These people took 300 more dollars out of my account. For what?
They are busy giving me the run around. I filed a complaint with Better Business Bureau, I filed with the FTC, Im filing here, I even filed a dispute with the bank. They are trying to tell me I asked that the account be reactivated. I am so frustrated. How on Earth are they satill doing business? Is their practices legal. I know its unethical but if its illegal how are they still able to operate?

Concerned
Jacksonville, Florida
U.S.A.

This report was posted on Ripoff Report on 11/06/2007 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-NAtional-CCS-CCA/Las-Vegas-Nevada-89114/First-NAtional-CCS-CCA-I-cancelled-my-account-wthem-and-they-went-into-my-bank-account-283330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

dear concerned

AUTHOR: Charles - (U.S.A.)

as a former employee of MRE (which is the parent corporation to CCS CCA) i strongly urge you to send in writing your wish to cancel your "membership" notification in writing is the only way to cancel send this to po box 17800
or fax it to 702 380 0606 do so as soon as possible, the longer i worked there the more i realized this is a great thing if you have that kind of money to toss away just to keep it active but if you dont have the money dont waste the effort i wish i had a way to warn people on a national level of the dangers of this company. it is not a scam or fraud it is 100% legal the way they do things. but it is extremely detrimental to alot of people
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#2 Author of original report

well i must be one of the few

AUTHOR: Concerned - (U.S.A.)

After two weeks of vigorous threats i got my money back all 300 dollars. I was so excited. I had to use the better business bureau to do it but its been done. People jsut be relentless. I was calling them all day everyday and yes people I used all my cell phone minutes being placed on hold and all types of crap. they tried hard to refuse my cancellation and refund but what they did was criminal. Finally the Better Business Bereau stepped in and immediately they were able to refund my money. WHAT??? because the next step was going to be litigation. I was not giving up. Please dont give up on your money. fight for it and do not accept those vouchers that they give you because their stuff sucks and is very expnsive and if you are cancelling anc they say we have a no refund policy but we can give you these vouchers. when you use those vouchers they try and reactivate your account saying you agreed to it which makes no since the whole purpose of you getting money is to cancel the account. Anyway they tried that with me and it didnt work. I called all day everyday and I got my money back. Needless to say I will never ever fall for this again and neither will my husband.
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