- Report: #178456
Report - Rebuttal - Arbitrate
Complaint Review: First National Bank -Convenience Bank
First National Bank -Convenience Bank4215 Canyon Dr Amarillo, Texas U.S.A.
First National Bank-First Convenience Bank ripoff Amarillo Texas
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Then they sent out a bank card that again was never asked for and was refuse and charged us a 13.00 fee for it. A friend sent a money order.... everyone knows money orders are the same as cash. Well it never got cashed and they told us the money order went to collections, they then said they would retrieve it and give it back and 4 months later we still have not received it nor have we seen the money..... they stole 60.00 of our money.
oh yes and it continues....They also set up the account wrong so when money comes out of checkings and there is no money in there instead of it comming out of savings they charged a 33.00 service charge.... even though the money that was taken out was put in 2 hours later and there was money in savings. they even admitted to this and yet still wouldn't fix it.
When my husband asked them when they take the monthly service charge out every month they wouldn't give him a reponse except that it comes out the same time every month. Have you noticed that there statement are so unorganized that you can not tell what the heck has gone on.
Needless to say this is our last month with this bank. They outright told us that they do things the way threy do because otherwise they would have to go back and look through paper work. I guess they must make good and easy money because any hard working person wouldn't take a mans hard earned money only due to not wanting to get off there butts to work themselves.
This report was posted on Ripoff Report on 02/27/2006 08:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-National-Bank-Convenience-Bank/Amarillo-Texas/First-National-Bank-First-Convenience-Bank-ripoff-Amarillo-Texas-178456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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