• Report: #367078

Complaint Review: First National Credit Card Legacy Visa

  • Submitted: Tue, August 26, 2008
  • Updated: Fri, December 19, 2008

  • Reported By:Fayetteville Arkansas
First National Credit Card Legacy Visa
PO Box 5097 Sioux Falls, South Dakota U.S.A.

First National Credit Card Legacy Visa Charged bogus fees that were NOT disclosed upon pre approval. Sioux Falls South Dakota

*UPDATE EX-employee responds: Read Terms & Conditions-If there aren't any...Don't Sign...

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When I received the pre approved application from First National Credit Card Legacy Visa, no where did it say what their fees would be.
I knew the interest rate would be high because of my low credit scores.

I filled out the application online and was instantly approved. I received a card in the mail within 2 weeks. I used the card for two purchases on of $56 and the other for less than $20.

When I got the bill a couple of weeks later they had carged me a $119 "Acceptance Fee" and a $50 service charge also a $50 over the limit fee.

I was over the limit before I ever used the card because of all of the JUNK fees they applied.

My origional Credit Line was only for $250, they did not send me a credit card! They just sent me a BILL!

This company is a complete Rip Off and I told them over the phone they are commiting Consumer Fraud! The girl then asked me if I could go ahead and make my minimum payment of $80 over the phone now? Are you Kidding ME?

Fayetteville, Arkansas

This report was posted on Ripoff Report on 08/26/2008 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-National-Credit-Card-Legacy-Visa/Sioux-Falls-South-Dakota-57117/First-National-Credit-Card-Legacy-Visa-Charged-bogus-fees-that-were-NOT-disclosed-upon-pre-367078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Read Terms & Conditions-If there aren't any...Don't Sign...

AUTHOR: Excustomerrep - (U.S.A.)

Do you buy a car without looking at it, get a loan on a home before walking through it, and do you sign binding contracts before reading them?

I actually worked for this company for about 8 months. I received about 5 calls a day with an upset cardholder saying they used their card once and now it was being declined. I then explained the terms & conditions that were included with the preapproved application. Many told me they never saw the T&Cs and some would admit to never reading them. As a cardholder you have the choice to cancel the card and you also have the choice to never apply and/or always read T&Cs and if there isn't one included I would hope you are competent enough to not apply and/or contact the company in order to be educated on the Cardholder Agreement.
Moving on you should always know the balance(amount owed) and the Available Credit(the amount you have to spend). Always be aware of your due date because we have given all of you cardholder's a cycle date-meaning if we received your payment 1-2 days late then you did not recieve a late fee! I know this because it is applied automatically when your cycle ends. So if you send you payment on the 4th of the month when your due date is the 7th we aren't going to receive it on time! You are told to allow 7-10 business days.
Next for the minimum due problem; you have a $30 minimum due UNLESS you are late or go over you limit! This concept is with any credit card company.

Granting any kind of unsecured credit is risky for a company. And most of the people who receive the pre-approved application in the mail are risky for a company to grant a line of credit! You have bankruptcies, bad credit, no credit, and more than likely have 8 credit cards! Which leads me to my final point. Only have one or two credit cards, never go over your limit, pay more than the minimum due and/or pay off your balance each month. If you can't afford to pay it off each month, you can't afford to use it! Don't be ignorant people! Read all contracts, never sign something which doesn't include a contract, and always pay your mortgage before your credit cards even if you are going into foreclosure!

This type of card is great because it starts at a low limit and if you deserve it and have worked for it you can get a credit line increase which is $25 for the first one and after that they are free. Which is stated in the T&Cs.

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