• Report: #497716

Complaint Review: First National Merchant Solutions

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  • Submitted: Sun, September 20, 2009
  • Updated: Sun, September 20, 2009

  • Reported By: Sharon — Conrad Montana USA
First National Merchant Solutions
www.firstnationalmerchants.com Omaha, Nebraska United States of America

First National Merchant Solutions First National Bank of Omaha, Nebraska Lied about the fees, then charged 250.00 to cancel the account Omaha, Nebraska

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Our bank switched to using First National Merchant Solutions as the credit card processor for businesses. This company  lied about the fees we would be charged, charged us monthly fees before we even installed their equipment, and when we complained about it they did nothing. We decided to cancel the account and returned the equipment unopened. They then charged us a $250.00 cancellation fee. They took over $280.00 from our bank account and provided no services at all. They refuse to refund the money. Avoid this company. Reputable credit card processors do not lie about the fees and do not charge a cancellation fee. We have a new merchant processor we are very happy with.

This report was posted on Ripoff Report on 09/20/2009 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-National-Merchant-Solutions/Omaha-Nebraska-68197/First-National-Merchant-Solutions-First-National-Bank-of-Omaha-Nebraska-Lied-about-the-fe-497716. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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