• Report: #438704

Complaint Review: First Premier Bank

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  • Submitted: Sat, March 28, 2009
  • Updated: Sun, May 10, 2009

  • Reported By:Clovis California
First Premier Bank
P.O. Box 5524 Sioux Falls, South Dakota U.S.A.

First Premier Bank, I'd rather borrow from a Mafia loan shark. Sioux Falls South Dakota

*Consumer Comment: First Primier Is A Legit Company

*REBUTTAL Individual responds: First Premier Bank Is Not a RipOff

*Consumer Suggestion: total ripoff!

*Consumer Comment: First Premier is great!

*Consumer Suggestion: What?

*Consumer Suggestion: The Employee is right

*UPDATE Employee: Understanding responsiblility and accountability.

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First Premier Bank claims I owe it close to $400 in membership and assorted fees even though I'd cut up my two First Premier bank credit cards, sent the cut-up cards back to the bank and had already paid off all of my minimum amounts due.

First Premier Bank failed to do its market research before sending me a preapproved credit card, and then a second card. If the bank had done its research, it would have discovered that I have had three federal, Chapter 7 bankruptcies (1986, 1996, 2003); that I have a 43-year history of clinically diagnosed manic-depression (bipolar disorder), meaning that I like most bipolar people in their manic phase am insanely reckless and profligate with money; that my only income is a monthly Social Security disability benefit check for $1,234; that I have had numerous stays in mental hospitals and jails; and that additional evidence totally disqualified me from the use of any credit card from any lender--except for bottom-feeder predators like Frist Premier Bank.

First Premier Bank's collection unit, for more months than I can count, has dogged me for repayment by mail and phone calls. I once threatened one of their collectors, saying I knew where she worked and I had an M-16 (our Army's assault rifle) and if First Premier didn't stop trying to collect from me money I didn't owe them, I was going to kill everyone in her office. My threat failed; First Premier to this day still phones me daily--and constantly through the U.S. mail offers me deals by which I need only to pay it 60% of my alleged debt to them.

First Premier Bank isn't very bright. It has, quite arguably, by now spent more money on colledtion expenses re: me than I allegedly owe it.

Eric
Clovis, California
U.S.A.

This report was posted on Ripoff Report on 03/28/2009 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Premier-Bank/Sioux-Falls-South-Dakota-57117-5524/First-Premier-Bank-Id-rather-borrow-from-a-Mafia-loan-shark-Sioux-Falls-South-Dakota-438704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

First Primier Is A Legit Company

AUTHOR: Adamic - (U.S.A.)

I just registered with FPB about a week ago. I got my first statement in the mail. There is an initial maximum credit limit of $250. The initial fees total to $179. You then have a remaining balance of $71 credit. Your first month minimum payment is only $25. You effectively get a free $46 for your first month.

If you don't like the deal you have been presented with, you have the option in the initial paperwork that is mailed to you in your statement, to cancel your account in the first 30 days without having to be obligated to payng all the initial fees.

That being said, this is my rebuttal: Credit isn't free. just because a company offers you credit. Don't think that it doesn't come with a price. Understand that this company offers you a service that transcends your monthly minimum payment. It offers you the ability to build your credit. When you have good enough credit to then apply for an American Express card or a Visa Platinum card, you wont have to pay all these start up fees. The reason being is that in order to get these better cards, you have to allready have proven to these companies that you have established good credit. I assume that if you got a FPB card, that you have bad, little, or no credit at all. It would only make seance that this company has to obtain these fees from you early on in your relationship with the company in order to protect themselves from customers looking to obtain a credit cards, with either the intention or the irresponsible inclination to max these cards out and then default on the bill.

Its people like you (Guy who calls FPB a rip off) who whine when you don't get a bunch of free money from a credit bureau. You are the ignorant masses who plunged our great nation into the financial pooper it is in now. It would take me 3 pages to elaborate on the complexities on why I believe that. Long story short, I believe that it is when people open thier mouths and speak about things that they don't know what they are talking about, that is the ultimate destruction on the integrity of our society.

Don't be ignorant of the facts when you go to attack the integrity of a fair and legitimate company. No one needs your misguided hate speech on this site.

hope this helps sort things out with FPB. Theres no need to smear the name of a good legitimate company.

-Adamic
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#2 REBUTTAL Individual responds

First Premier Bank Is Not a RipOff

AUTHOR: Vorless Darkchaos - (U.S.A.)

I have Been With them for 7 months and i always made my payments on time and I never had any problems with them ever

It is Always important to make your payments on Time
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#3 Consumer Suggestion

total ripoff!

AUTHOR: Michael - (U.S.A.)

first premier bank should be shut down! i replied to an ad on yahoo mail and signed up. big deal. i didnt expect a bill for $179.00 a week later for fees. i never even used the card!!! $95.00-finance charge,$29.00 set up fee,$7.00 monthly service fee,$48.00 annual fee. what kind of a scam is this anyway? credit cards normally only charge principal and interest for purchases. this card charges you without even using it! beware of anything from first priemiere bank. they will demand money before you even use the card! its scumbags like this that cause financial issues with ppl.
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#4 Consumer Comment

First Premier is great!

AUTHOR: John Jacobs - (U.S.A.)

I cannot say enough about the professionalism and great service they give.

And most important, FPB gave me a chance.
I now have a CC and have FPB to Thank.
They are absoltely great.
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#5 Consumer Suggestion

What?

AUTHOR: Benn - (U.S.A.)

I just read this report and I will not reply to the threat since I feel that has been addressed properly. The problem I feel is that you need someone to be a guardian of your financial affairs for whatever time period till you are mentally health to handle your own financial affairs. I suggest going to the country mental health office and talking to them about this. While they can not handle this for you, they will be able to refer you to something that is qualiftied and responsible.
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#6 Consumer Suggestion

The Employee is right

AUTHOR: Lisa - (U.S.A.)

You should take an offered settlement, it's not First Premier Bank's fault that you are irresponsible. You shouldn't have taken the offered cards in the first place. I've had 2 First Premier Cards for over 3 years now, I keep my balances low, and they have helped improve my credit.

But I do bet that if you had borrowed the money from a mafia shark loan then made a threat to someone in the mafia like you did with FPB, you probably wouldn't have lived to tell us about it. Don't threat customer service reps EVER. I have worked in a few phone centers, if you make a physical threat against a rep they will track your call and they will contact the police.
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#7 UPDATE Employee

Understanding responsiblility and accountability.

AUTHOR: Premier Employee - (U.S.A.)

Eric,

Premier Bankcard is a high risk lending institution. Premier also follows fair lending practices. That said, Premier will not bias you due to race, religion, sex, sexuality, age, or medical condition. Premier is also based in the sub prime (or bad to non existent credit) market of consumers. Despite your three federal Chapter 7 bankruptcies, Premier is focused on providing you with a second (or fourth in your case) chance at building a positive credit history.

**Note: This is NOT a card for everyone. This is a fee based card to counter the high risk consumer demographic Premier markets to. It is built to enable bad credit consumers, such as Eric, to rebuild good credit as long as you remain on time and under the credit limit with all utilities and creditors. It is a responsibility you take on when you sign up. Please read and understand what you are signing up for.

When you signed up (over the phone, online, or through the mail) you are prompted whether or not you agree with the terms and conditions (which include start up fees with most products). In most cases the only repetitive fees are a monthly servicing fee, finance charges, and an annual fee. Everything else on your first statement is a one time only billing.

Premier follows the Fair Debt Collection Practices Act (FDCPA) and I suggest everyone read it to understand their consumer rights. You can find a PDF here: http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf

My suggestion to you, Eric, would be to look into that 60% settlement offer mailed to you. (Normally settlements run around 75%.) It is a good deal considering your options and you have 30 days from accepting to pay the total settlement. If a settlement doesn't work for you look into the Temporary Payment Program (TPP) to stop interest and fees on the account and lower your minimum payment to thirty to forty dollars a month for three, six, or nine months, depending on what you qualify for, while you are in the TPP.

I did want to touch base on your threat made to the company over the phone. My sincere hope is you were not serious in your statement. Premier does take all threats made to either an individual or to the company very seriously. In most cases state or local police will visit the home and or track down the individual who made the threat for further investigation. **Remember the person on the phone is only doing their job. You are mad at the company, not the person.
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