ED Magedson – Founder
First Premier BankcardsNationwide USA
First Premier Bankcards Unwilling to accept partial responsibility First PREMIER Bank PO Box 5524 Sioux Falls, South Dakota Nationwide
Intended to make a move within the same complex last fall and tried to be proactive and did an address change with First Premier. Within days decided not to make the move and had the post office delete the change of address. All other creditors were able to deal with that change. Lost my job in January and as I am trying to get life back on track, I realized that I had not been receiving statements from First Premier and called them last week. I followed up on what I was told to check on and was told by the post office that the change was recinded in plenty of time and there was no reason for my statements being sent back to them as the woman I spoke to on the phone told me was happening. I asked her if we could come to some agreement since I felt there was shared responsibility for the problem. Instead I was told that First Premier NEVER would make a mistake and that all calls are recorded. She began demanding that I pay the past due immediately. Interestingly, when I got my mail today, there were 2 seperate letters from First premier letting me know my cards were canceled. hese letters were generated the day of my call. 4-24. I was also told during that call that I would be receiving a statement qwhich was generated 4-20, as of today, 5-6 it hasn't come, the letters did. Aazingly, both Capital One and Capital One Auto Finance both were able to find me after the address change. I also have been reachable by phone but no message has ever been left.
This report was posted on Ripoff Report on 05/06/2014 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Premier-Bankcards/nationwide/First-Premier-Bankcards-Unwilling-to-accept-partial-responsibility-First-PREMIER-Bank-PO-1144541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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