• Report: #712499

Complaint Review: First Tier Marketing

  • Submitted: Thu, March 31, 2011
  • Updated: Thu, May 19, 2011

  • Reported By: Denise — Gillespie Illinois United States of America
First Tier Marketing
5880Fair Isle Dr Riverside, California United States of America

First Tier Marketing Jim Berry We hired them to do a Loan Modification paid them 2000.00 They were so nice at first and then we saw that they weren't doing anything tried to contact them and no response we started with them in Augu Riverside, California

*REBUTTAL Owner of company: Modification

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We hired them for a loan modification back in August, was really nice and always answered our phone calls until we paid them in full 2000.00. After that it was hard to get a response kept telling us everything was Ok not to worry.   I called our mortgage company they said they never heard of them and they never contacted them.  We are still trying to get our money back they are a scam compay

This report was posted on Ripoff Report on 03/31/2011 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Tier-Marketing/Riverside-California-92503/First-Tier-Marketing-Jim-Berry-We-hired-them-to-do-a-Loan-Modification-paid-them-200000-T-712499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Modification

AUTHOR: Hero - (United States of America)

This was broght to my attention and this is what actually happened. We were told incorrect information regarding the lates on the mortgage. Everything had to be mailed back and forth which always took 4 weeks. We tried to leave message with no return calls. I check the log sheet. The banks require updated information within 30 days which by the time we received it. The documents had expired. The worst thing is we request all documentation that the banks send the client to us asap. This wasn't broght to our attention until it was too late. We have done over a 1000 modifications and have had no difficulty for the people who respond prior to it being to late.

Thanks

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